“The large cement mixer was top quality compared to competitors and for the same price. The online reservation worked flawlessly and that made pickup a breeze. The Yard was prepared to help when I accidentally came with a hitch ball that was too large. UR Soquel/Santa Cruz is now my go to location.”
“I am from Southern California and was traveling in my van up to Mountain View. Unfortunately, I have holes in my gas tank because people had stolen gas a while back and the repair that was on it fell out when I got to Santa Cruz. Zak and the employees here came to where my van was to check it out and see what they could do, and then they took it in and repaired it for me within 2 days. I am so grateful that they were able to help me out while I was so far from home and scared I wouldn't be able to get back! The repair has lasted me driving to Colorado and back to Southern California and is super solid. Big Thank you to the crew here for helping me out, especially in such a timely manner! Highly recommend this business to anyone in need, they are very helpful people. There is also a really nice dog that hangs out around the shop.”
“I give my highest recommendation to this location for truck rental. Made a reservation online, and we received outstanding and friendly service at the desk. Even though there were two people ahead of us, we were in and out quickly and efficiently. We got help estimating our mileage; approximate amount of gas needed before we returned the truck, and closest gas station; and an insurance recommendation. Another helpful staff person got the truck, which was in a clean condition. No issues with the return. Will definitely be using this location again and recommend to others. Top tier friendly and efficient service, an excellent experience with UHaul. Bravo to the staff.”
“I've been using Independent rental for 20 years. Great, family owned local business with reliable vehicles, fair prices and excellent, professional customer service. No need to go anywhere else.”