usually I do not leave reviews on Google maybe this is my first time. The manager - always behind the counter - is very rude and disrespectful. Go to the factory store do not deal with this one.
November 2021
Huge shoutout to the manager David, he looked for discounts for our monthly bill without even asking. He truly really helped us with not only our new phones but our bill as well. Thank you for you help David!
October 2021
Had the worst experience! The staff is completely unaware of their own policies and don’t stick to their own words! Never seen a store with such incompetent staff! Wonder how it runs!
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
