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November 2023 by Tami A.
I have needed a notoriety for a few things lately and they always have one available and they don't charge a crazy amount...so very helpful.I've also returned some Amazon items there...very easy process. Staff are friendly and always helpful.
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October 2023 by Paul Davies
I needed a US passport photo. The team was fast, professional and friendly.
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September 2023 by Monica Aquezolo
Love to go to this office, people are so kind and everything is so quickly I don’t have to wait to much
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May 2023 by Rachel W.
Moved to the area at the top of year. This is the closest location. Positives first. It's very clean and in order. Workers are very knowledgeable. I usually have Amazon returns but have needed to print and scan on occasion. Everyone is nice. Seems to be the same few people working there. Negatives. Too many times Iv had to wait in line a long time because there's only one person working. Maybe just part of life but it makes me hesitant to go.
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May 2023 by Vinaya V.
I was here to get passport photograph clicked and notary services. Please do not take photographs from here. The picture had shadow included in it and was hence rejected by the passport services. Notary service was pretty good.
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February 2023 by D.E. S.
THE 1-800 NUMBER IS USELESS!!! IS THERE A NUMBER FOR UPS CUSTOMER SERVICE TO ACTUALLY ****SPEAK TO A HUMAN BEING****???!?!?!?!?!?!!?!?!?!?!
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February 2023 by L F
THE 1-800 NUMBER IS USELESS!!! IS THERE A NUMBER FOR UPS CUSTOMER SERVICE TO ACTUALLY ****SPEAK TO A HUMAN BEING****???!?!?!?!?!?!!?!?!?!?!
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January 2023 by Jonathan R.
I only use UPS stores to drop off packages. I ship about one per day, on average. I normally go to a different location, but went here one day around 2pm, because it was on my way to Costco. I had a prepaid Next-Day Air package to ship. They scanned it in and I left. The next day I found out that they never gave the package to the driver. So my package was late and my customer, who specifcally bought my item because I could ship it next day, was mad. I won't be back.
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January 2023 by Cameron Blume
Awesome, above average UPS store. They explain things easily and they’re problem solvers
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November 2022 by Samantha B.
I've been here couple times and usually the line is short and service is decent and efficient, but they can be pricy if you forgot the tape home or other small office supplies.
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November 2022 by Jackie R.
I second Nera V's comment regarding the rude man working there. I just went in to retrieve a package and the gentleman helping me was nice and friendly but the man that gave Nera attitude gave me the rudest sneer; he walked towards me like he was going to take over the transaction, gave me this judgmental and disrespectful glare, and walked away. It was so uncalled for. I'm not sure if it was because I had a face mask on but he made it very apparent he was judging me for something. I felt very uncomfortable and don't feel comfortable returning if judgment is passed on me for saying "Hi, I'm here to pick up a package."
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October 2022 by Nour A.
Came here after my live scan got rejected for poor quality at a ups store in Fremont. Andre bass from Santa Clara ups helped me out with my live scan and he was very patient. This time I checked the live scan results went through thank you Andre !
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September 2022 by Nere V.
African American guy was extremely rude . He just stared at me while my hard were full he didn't even greet me ..as I walked out and he said thank you to me 2x expecting me to say it to him after being rude . Never coming here again
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July 2022 by Doris C.
I needed to print some important documents so I went to the UPS store on Homestead Rd. I was very surprised at the patience & kindness of Alyssa. She helped me with technical issues, without making me feel stupid. In between she attended to other customers, it was busy. The other girl working was also very kind. It's refreshing to receive small town friendly & patient service in Silicon Valley! It's usually very impersonal service.
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April 2022 by Linnea E.
Quick and easy, with friendly service. I went in to do a return for an Amazon purchase. They had me in and out in just a few minutes. Zero complaints!
