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February 2024 by Héctor Juan
I didn't find what I needed but there are many good things
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February 2024 by Annabelle R.
Not a very good selection for ladies available on a Sunday evening. Their clothes tend to run big on me, and they seemed to lack smaller sizes and appealing styles altogether. Luckily I was able to find simple, fitting clothing in the juniors section with the material I was looking for... works for me. I'm fine with 5 dollar tops and leggings that are comfy and affordable, and at least somewhat fashionable, even if nothing too unique. Service was slow. Two registers were open when I got in line, then one register closed once I got to the front of the line (an employee went on break). To make matters worse, the staff member at the single remaining open register kept stopping while ringing up my order, to tell another staff member who was walking around the store to restock returns that were sitting behind the counter (clearly not urgent) whilst I stood there ready with my credit card and the line of customers getting longer. Don't get me wrong, the staff was friendly (security, fitting rooms, front registers, etc.)... they just seemed clueless about good service. But in terms of value, based on what most Ross stores offer (clothing as well as household merchandise), it's worth it if you're not in a hurry.
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January 2024 by John S.
Easy parking. Many great deals to find if you have the time. Doesn't look organized.
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January 2024 by RICK LEE 3
A little stuffy in here, but aren’t they all
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December 2023 by Yolanda Duany
Amazing place
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December 2023 by Brian D.
Look carefully You can find some great deals on brand names.I've been to four of them now and found one or more items each time making the time worth it! Between the three chains like this is put this at number 2.... abs worth it. They also don't have clothes laying all over the floor in these stores like Kohls does! Thanks folks
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November 2023 by Tito G.
nasty service. i was in line for more then 20 minute and there was only one cashier open. but like 18 workers. by the time i was going to get attendance. i would miss my interview at work. thank good i get out of lane and trow the two only items I need for my appointment. I would never ever come back to any ross in san jose area
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October 2023 by Thomas L.
Came in to return to a few items that I bought from a different Ross location, and it was a nightmare. It took ages to get the refund and the staff were difficulttocommunicate with. I won't be visiting this Ross ever again.
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September 2023 by Thomas H S.
This is a great department store that has a variety of merchandise available at lower prices. The store personnel are especially helpful at locating things and know the stocks of items in different departments very well. Excellent location. Great!
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September 2023 by Steve Sander
Good store with good prices but you can't always find what you are looking for the day you visit.
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September 2023 by Saadollah M.
I am waiting in line for last 20+ mints. only one cashier and a big line. Definitely avoid repeating this experience again. Security keep apologizing for the situation.
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September 2023 by Deelip Jagale (DJ)
Love this store for a wide variety of all type of domestic needs.Staff are friendly, knowledgeable and helpful.Swing by if you are looking to try something new.They also have a nice selection range for all peoples that I would highly recommend.At very moderate prices.
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September 2023 by Melvin Johnson
Slavery labor one long line one cashier shame on Ross u can do better one buy put his stuff back and left.
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September 2023 by DORA BELIA AMPARAN VALDEZ
Dress for less. I find everything I need. Spending less. They got most of the expensive brands for really low prices. My favorite store, mariposa shopping center in Santa clara.
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August 2023 by Stephanie P.
Ross means something different to everyone. Ross can be a place where you take chances on good deals, or sometimes it's a safe haven for less fortunate families. Other times it's a mental health break, a place to walk around and zone out and find dopamine decoration for sad days. It was the latter for me - but I couldn't even get in. I was stopped at the door because I had a "Starbucks drink", they only allow water. He completely blocked my entry in front of other customers which was very awkward and uncomfortable for me. So just a heads up - don't come here with a drink, or at all actually.
