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July 2024 by Tanuki W.
Impossible to get someone on the phone. Nothing to do with the people who work here, but CVS is a monster of a corporation committed to not helping people-- but only making profit.
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July 2024 by Gypsy Gearhart
Such spiteful, gossipy staff at this location. And I just came in to get a birthday card. It was a double whammy of a Karen and Evil MIL all in one. And I'm the CUSTOMER!
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June 2024 by ALEKSEI IATKOVSKII
June 12 22:50 doors closed, no employees... Opening hours are indicated on the door until 23:00
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May 2024 by Laura Rodolari
The pharmacist gave me information that was very helpful.
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May 2024 by Subramanian Ramanathan
Just awful pharmacist and folks who work in the pharmacy. Routinely mixes up billing profiles in the insurance and you would need to spend hours and days with your insurance to fight back the claims because the pharmacist was too complacent with setting up the right billing IDs.
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May 2024 by vijay nekuenduku
They closed before the business hours stated. Not punctal.
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March 2024 by Sandy C.
Don't place any online order for store pick up- Order never received by store- even though they sent email- there is no option to cancel and get refund online- on email-no phone # other than the store number who already told me that they didn't receive the order- called 1800 SHOP CVS (phone hours 8-7) who said they will auto cancel and refund after 3 days if you don't pick up- can't process cancellation or refund by the customer service today-cashier tried to have me do another online order- which doesn't make sense since CVS already messed up online order and not willing to refund me the money
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March 2024 by Kathleen L.
This review is for the photo department. I don't recommend ordering holiday cards here. The quality is terrible. A lot of the pictures I bought had scratches on them! Some of the prints had white edges.
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February 2024 by Roger March
This is so much better than the one I used to go to on Saratoga. The pharmacy is run by people who actually seem to care about the customers.
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February 2024 by Henry Lin
Don't even bother coming here EVER!!! They look at you and if you look asian or black, they will insult you. Especially the woman with the glass and blond hair, this woman is VERY rude and rotten to the core.I came here to buy cough syrup for my girlfriend because she got cold and was coughing. Me and my gf brought our IDs and everything. All of us are adults and my sister came in here with me to CVS. We were waiting at self purchase because we only have one item. It seems like the cashier was bothered and annoyed because we were at self purchase. She walked up to us after making us wait. As soon as she arrived, she immediately asked for all of our IDs. My gf was the only one buying and she was showing her ID too. But the cashier didn't bother looking because my sister didn't bring her ID. She Immediately grab the cough syrup from my gf hand's aggressively. It looks like the cashier wanted to slap my gf.Is it illegal to buy medicine if someone is sick? Why? Will it be okay if they are your loved ones. Are we harming others by buying a cough syrup? No wonder you guys have 2 STAR RATING!!!We went to another CVS, bought it and they don't even bother asking for IDs. Is not like 10 year old child is coming to buy. This woman is racist and karma will come back to you.
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February 2024 by Zaw L.
Don't even bother coming here EVER!!! They look at you and if you look asian or black, they will insult you. Especially the woman with the glass and blond hair, this woman is VERY rude and rotten to the core. I came here to buy cough syrup for my girlfriend because she got cold and was coughing. Me and my gf brought our IDs and everything. All of us are adults and my sister came in here with me to CVS. We were waiting at self purchase because we only have one item. It seems like the cashier was bothered and annoyed because we were at self purchase. She walked up to us after making us wait. As soon as she arrived, she immediately asked for all of our IDs. My gf was the only one buying and she was showing her ID too. But the cashier didn't bother looking because my sister didn't bring her ID. She Immediately grab the cough syrup from my gf hand's aggressively. It looks like the cashier wanted to slap my gf. Is it illegal to buy medicine if someone is sick? Why? Will it be okay if they are your loved ones. Are we harming others by buying a cough syrup? No wonder you guys have 2 STAR RATING!!! We went to another CVS, bought it and they don't even bother asking for IDs. Is not like 10 year old child is coming to buy. This woman is racist and karma will come back to you.
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February 2024 by Ivy R.
What a joke! So rude and poor customer service. I have no idea why CVS is still hiring people like her. If I COULD RATE THIS STORE OR HER, I WOULD DEFINITELY GIVE A NEGATIVE 10. The lady working at the cashier was so rude to us. She roughly grab the syrup from my bro's hand and walked away as she didn't care. Her behaviors, attitude and body language were obviously not very respectful. Now we are traumatized by her. Here is the story- My bro's gf was sick and needs cough syrup for her. So she comes to CVS with her bf(my bro), her bro and me. We were come along because we were so worried about her. After grabbing what she needs, she showed her ID at checkout but that Karen lady refuse to sell her and told us to get out because the two of us forgot to bring our ID. I mean we aren't buying it! SHE IS! Why does she need our ID when we are not buying a thing! It doesn't make any sense. SHE IS BUYING THE MEDICINE NOT THE W**D OKK? lol. To continue the story, WE WENT TO ANOTHER CVS AND GOT THE SAME COUGH SYRUP. NEITHER THEY ASK FOR OUR ID NOR RUDE TO US.
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February 2024 by sourensos
Called the pharmacy 1/30/24 spoke with the pharmacist who REFUSED to take my phone prescription order for a medication (Paxlovid), he then told me to stay on the line and placed me on hold for 15 minutes and never got back to me.Absolutely unacceptable!
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January 2024 by Jane L
The one star is for the kindness and helpfulness of the pharmacy's customer service team. I had to wait 30 mins for my medication to be ready, and the pharmacist Kenny Tang was extremely rude while also clearly inexperienced by giving me misleading instructions. I would not recommend this location if you would like a fast and smooth experience.
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January 2024 by 邓雨桐
This pharmacy submitted Medicare reimbursement claim of our glucose meter but was never dispensed to us. When asked, they said the order expired and needed new orders. After the physician sent new order, we were told that Medicare only allows one machine every 5 years and it was too early to refill. When CVS was asked to proof when it was given to us, they couldn’t. It did get resolved after months long talking to different people.
