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September 2024 by sheri Noormand
Mastercraft always does a great jobs on my repairs and are kind and helpful!
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August 2024 by Jill Alexander
Great honest service!
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July 2024 by Stella Nelson
I drove my camper van from New Mexico to Santa Barbara for a wedding and the starter died shortly after I arrived. These guys were just SO kind and helpful and real. They got me back on the road in time to get home for work, and for a reasonable price. The van runs great, and Mario is a joy to work with
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June 2024 by Danna Mead
Great experience. They were courteous, timely, and did excellent work. I wouldn’t hesitate one bit to use them again! Thank you!
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June 2024 by Vicky Blum
They did a great job fixing my rear passenger door and they were warm and friendly and tried to accommodate.
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May 2024 by Serafin Salmon
Excellent work to restore my vehicle after accidentally. I will go back again for work on my MGB.
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April 2024 by stan witnov
Referred to Mastercraft from my 4 decade car mechanic saying “there very good and Danny communicates well”. I didn’t think much about the “communication” comment but decided based upon good work (and implied Trust). I talked with Danny on the phone to make an appointment to bring the car in (it was drivable), and get a quote and see the place. Wow! Danny on the phone was a good communicator: I didn’t need to ask questions, he laid out what an initial visit would be about. At the visit, same thing: assessing vehicle without taking anything apart creates initial quote; if I decide to work with them they coordinate with my insurance agent; how I’m no fault so the insurance company of the guy who hit me ultimately pays. I immediately knew Motoercraft was who I would use, because Danny would most likely “communicate” this way all the way through. This turned out to be true: from interaction with insurance: thru Quote changing after taking car apart; thru possible return date based upon part acquisition; to the very end. The process was smooth and and the outcome as perfect as it could be.
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April 2024 by Adrienne Edwards
Took my car in for an oil change and was able to get a AAA promo (not many shops in town accept this so that was great). Staff was really nice, they did a great job and my car is running better than before with all the little adjustments they made. Highly recommend.
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January 2024 by Eddy sanchez
They are very friendly, I had never had any problem with cars, and they explained it to me patiently, and as for the work, it was excellent and was ready before the time they told me. When I went to pick up my car, the man who was there didn't speak Spanish and I don't speak English, but he was still very friendly. Thank you very much mastercraft Motors and its staff
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October 2023 by Gary L.
I highly recommend them, nothing but high praise for their honesty and quality workmanship. It's AAA Auto Club preferred, which speaks volume.
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October 2023 by Terry Lombardi
Email reply to AAA insurance rep after some repair work that was covered under my insurance policy:Thank you! I just sent a reply to your email but it came back saying it could not be delivered so I'm trying again. I wanted to say that I was pleasantly surprised with the service from the MasterCraft Motors and that they completely exceeded my expectations with what I thought was going to take forever and cost a fortune and instead was lightning fast and very reasonable I thought. I've since referred them to everyone I know that has a vehicle here in town and I'll never be going to a different shop ever again! Thanks for having them as one of your repair facilities!!Service: Brakes
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September 2023 by Myrna Mcdaniel
I was really impressed by this company. Mauricio was very friendly, professional and knowledgeable. I brought my car in for some body work after a collision I had recently. I was really pleased to see a fair estimate and timely service. I was able to bring in my car to get repaired fairly quickly and the expedited getting the work done. I really appreciate them and their work ethic. Thanks again!Services: Auto body & trim repair
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September 2023 by Chris Michael
It was an absolute pleasure working with Mastercraft Motors. I’m new in town and one is always leery when choosing a new auto shop for the first time. Mario put my mind at ease immediately, making me feel like a true valued customer. He was diligent, extremely professional, trustworthy and took the utmost care of my vehicle while diagnosing the issue. I visited several other mechanics to only get the run around. This was not the case with Mastercraft Motors and finally got to the root of the problem. If you want to work with a shop that does things with integrity and get the job done proficiently, I highly suggest considering Mastercraft Motors for your own auto needs.Service: Electrical repair
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September 2023 by Nu Kaife
Mario is the mechanic’s mechanic and a kindred professional.
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July 2023 by Ana D.
I recently took my car in and I received some of the best customer service ! Mario explained the process answered all my questions . He has excellent communication skills he's so trustworthy some of the best customers service I've experience ! Highly recommend mastercraft motors but more specifically Mario he's a great service manager