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June 2024 by Danny C.
The estimated time to correct my alignment was accurate. the gentlemen at the counter were courteous and professional
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May 2024 by Ronald H.
They don't do SMOG certification even though they show up on YELPs search engine. Keep looking for alternatives like OK Smog on Olive street.
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April 2024 by Bob H.
They screwed up the location when we made the appointment. Then after 2 hrs and making her wait so they could put the spare back on, came home NO Spare. Assholes
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April 2024 by Sarah K.
I had a great experience at Big Brand! They were able to squeeze me in as a walk in. They let me know one of my tires had a puncture in it and patched up the tire for free. I was in and out within 30 minutes and the service was very friendly from the front desk to the technicians.
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March 2024 by Mary S.
Tristan answered the phone and represented this store with the best customer service on the planet. I called Big Brand in Goleta 5 mins earlier and was provided the worst phone response ever. Said could not get us in for a quick new tire as (i had a flat and am from out of town) till tomorrow. 225 Milpas was great- Liliana is on it!!
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March 2024 by Sarah F.
Awesome customer service. Friendly and helpful. Fixed my tire and got me back on the road.
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March 2024 by Brandon T.
The young lady who assisted me when I needed an immediate tire today was absolutely amazing and had me in and out within an hour. I look forward to going back to this location. The staff was great!
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March 2024 by Michael L.
Visiting from Los Angeles, I hit a pothole on the Northbound 101 just before exiting Las Polsitas. Liliana sensed my desparation and quoted me a great replacement tire (because my favored tire would require overnight delivery). AAA towed me over and a few hours later I left with a new tire and front end alignment that was cheaper combined than the amount my Chevy dealer charges just for the tire! Thank you!
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February 2024 by Davis Jones
Me, Grog. Me no know much about wheel, but me hear Big Brand Tire good. They make wheel go round fast, no wait. They ask for shiny rocks, but not too many. Me happy. Wheel go vroom. Thank you, Big Brand Tire. Me come again.
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February 2024 by Ashley Medina
Great service, a little long for an oil change but overall great experience. Leana st S Milpas location was attentive, nice and friendly.
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February 2024 by Synyster 1241
I always take my cars to these guys and never have issues. Usually pretty quick with getting my car in and out depending on how busy they are and if there is any issues their very quick to help and fix the problem
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February 2024 by Jeff Shane
Done fast and well
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February 2024 by William Ivie
They stayed late and saved us when we had a flat tire. Thank you for your great service. Made what could have been a very difficult situation easy for us. So much appreciation!
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February 2024 by Kendra Perry
Alex at Big Brand Tires on South Milpas was awesome! He got the job done and had such a great attitude!
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February 2024 by Dan
Customer service is excellent. Service work is excellent as well. Thank you!
