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October 2023 by Ranulfo G.
Muy mal servicio de el manager Jordan . Fui a regresar unos zapatos de trabajo que los compre el domingo y se los midio y le quedaron apretados y hoy los fui a cambiar y me trato muy mal con otras palabras tratándome de mentiroso muy mala experiencia. Siendo que he comprado hay por años . Pero no regresaré
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September 2023 by Rex “T-REX” Reynolds
Not a great selection for casual or skate shoes but they did have some and the store was really clean
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September 2023 by Tyler Thompson
Not a great selection for casual or skate shoes but they did have some and the store was really clean
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August 2023 by Linda Treadwell
Lots of choices of shoes to choose from. Name Brand. Mark down selections of shoes. Customer service is a plus.
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July 2023 by Araceli Hernandez
Great friendly customer service.
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July 2023 by Michael Desmond
Great selection.... Even has Jordan 1 highs
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June 2023 by Nathan Brown
I would go zero if I could yeah they have good prices but they manager is on a power trip brought back shoes that were too small and he wouldn’t take them back saying they were used when I only wore them for 10 mins on carpet at home take care of customers and they’ll take care of you bye $150 bucks
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June 2023 by luis mendoza
Everytime I shop my ? specially at 3430 S Bristol st Santa Ana CA guys that works there are always helpful and they always try the best till the costumer gets out satisfied and the prices are always low I give a thumbs up ?????
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April 2023 by Pete Quintana
Took time to make a phone call to another store and Very helpful
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April 2023 by Paul Cottrell
Great choice, good prices, and staff were really helpful
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March 2023 by Valerie Navarro
Big placeThe shoes looked cheap.Staff wasn't into it.Shoe City is much better
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January 2023 by Michael B.
Great customer service. The people are super cool,I bought one pair of shoes, the next day the eyelet broke,so I was told to go back in to grab another pair for exchange, in which they said if this happens again, "we won't be able to exchange them again, got the same pair of shoes, hoping that the first pair were not made correctly so I was hoping it didn't happen again,and now here we are two days later and the soul is falling off the bottom of the new Pare of shoes ,That is a $60 pair of shoes and this should not be happening, so I consider WSS having imitation shoes yes they look nice but they're only gonna last a couple days.
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January 2023 by Martin Lopez
Very disappointed with the service I want to return some gift for Christmas and if you don’t want to get them backThe manager her name Aldela was very rude ?
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December 2022 by Don Hansen
Customer service was alright at best and good luck trying to find size 13
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November 2022 by Ginny O.
Juan very graciously helped me when I had an issue, called another store to find the shoes I wanted and got them to this store to pick up without any troubles. I generally expect people will be indifferent and unhelpful in customer service. However, Juan not only solved the issue, but that he did so in a way that made my husband and I feel seen, appreciated, and respected.
