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April 2024 by Julia A. Purdon
techs were making fun of me when i was sitting ten feet away from them. then they overfilled my oil, a few warning lights came on on my dashboard as i was driving away
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March 2024 by MSP
Refused to do a conventional oil change for my WORK vehicle. “The factory says synthetic”.It’s my car, I put in it what I want!!! Wanted me to pay $120 for a synthetic oil change.300k on this engine and always conventional oil.DONT OVERPAY FOR SERVICES YOU DONT NEED NOR WANT.
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March 2024 by Xin Weng
It's so rubbish that it will never come again
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March 2024 by Lauro Balbuena
Very professional service and there customer service is excellent.
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December 2023 by Chutao Wei
Very fast and smooth. The team here is very professional.
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December 2023 by Alejandro Garcia
Quick and professional staff. Add on service/upgrades available but at a steep up charge for convenience which is not unheard. So just know if you want to pay for the convenience or not.
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October 2023 by M M (Matt T)
My experience was not good. First of all, they just sucked the old engine oil instead of properly flushing it and they couldn't suck all the old oil. But they filled with the proper amount of new oil which caused almost 1.5quart of overfill. And the amount I paid for it was more than what I would pay for the official service which has extras too, not just the oil change. So I didn't get what I paid for. I will never go there again, I do not recommend that to anyone.
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October 2023 by Christopher Morton
Was in the area and my oil change milage came up. Stopped in to get it handled. Jorge checked me in super quick and Anthony got to work on my truck. A $10 coupon online also helped. Valvoline has always delivered on great service.
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October 2023 by Adrian Phan
Hernan helped me greatly and now I will continue to get oil changes with Valvoline.I came here with my 2012 Prius (high mileage 212k) for the first time. I used to go to the dealer for oil changes.Valvoline is much faster and employees like Hernan were very friendly and informative. He didn’t try to upsell me and was reasonable when I asked for an oil type that wasn’t “recommended” for my car. He would also constantly update me with the progress of the service.
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September 2023 by Mark G.
I've had my oil changed in my 83 Chevy El Camino for over 10 years and now they tell me they don't work on cars older than 87 so don't waste your time go in there. Don't waste your time on the phone with him it's a joke.
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August 2023 by Jessica R
My roommate was at the shell gas station with a flat tire and while we waited for someone to come help us, the super helpful workers came through to change our spare. A young man and woman helped switch out the popped tire. We felt bad we didn’t have any tip money to offer but we hope this review makes it out to them and we want them to know how extremely grateful we are. They saved the day! Bless them ☺️
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August 2023 by E R.
Great service very profesional staff, fast work , You stay in your car while they do all the work. Loved it!! Badass!! that there is a Female staff member.
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July 2023 by Juliann A.
5 stars for the crew here! Very fast was able to get both my oil change & tire rotation in about 20 minutes. They were kind to honor their discount for both services as well! And everyone was super nice and chill. Will be my go to place now for oil changes. Made it quick and easy to do during my lunch break.
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July 2023 by Phil Y.
This is the perfect place for an oil change when I am too lazy to go to my regular mechanic. It was both the good reviews or the 20% off coupon that enticed me to go. I pulled in at about 9AM. By 9:15 AM, I was out. I stayed in my car the entire time when they worked on my car. All I had to do was read off my mileage to them and use my turn signals when they asked me to. After that, they did their job and changed the oil. Sure, they did try to upsell me on other services like a new air filter, cabin air filter and tire rotation. It's a great place for an oil change if you are too lazy to go to your regular mechanic and don't want to wait half a day for your car.
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July 2023 by Kimberly N.
I was honestly hesitant to service my car outside of the dealership, but this Valvoline team has definitely won me over. I initially chose to go to Valvoline because my dealership didn't have a servicing appointment time that worked for my schedule, so I tested my luck and drove over to this Valvoline during my lunch break. My car was second in line, and I got through that wait, got an oil change, filter replacement, and tire rotation, and drove back to work all within my lunch. No issues with my car afterwards, and the ease of the process is leaving me with no regrets choosing to service outside of my dealership. The team was efficient, thorough, quick, and didn't try to push any services/products.
