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February 2024 by Karolina Avila
Great service and very helpful, patient , cordial.
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February 2024 by Russell Appliances technician
I was here for the first time and I will tell you that the employees are incredibly welcoming and friendly. I returned a parcel to eBay for the first time and they showed me how to do it without queues. Thank you! 5+
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February 2024 by Mike Expo
Everyone here is really nice, especially Thu! Always smiling and happy to help.
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January 2024 by Tatiana Kalinina
I hate that black woman — I don’t know her name, otherwise I would just use her name — that worked on 01/11/2024 in the evening shift. Absolutely rude and unprofessional. I asked her to help me with a certified mail, and she told me to do everything myself. She didn’t even give me an envelope (which I asked for). I spent 30 minutes to figure out everything, and finished only by closing time. I also had to ask another employee to get an envelope. Then I came to her again, and asked to complete service for me (I needed a stamp and one more thing), but she refused me to make the service and said to come back tomorrow (in a very rude tone). I had an urgent matter that I needed to do today. There was another lady that was helping another customer, and she never told them in the middle of the conversation that “that’s it, come back again tomorrow”. I’m very disappointed, and I feel nothing but pure hate to this woman. Please, do something with it
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January 2024 by Kelly Horvath
The absolute worst serviceEver!!! With approximately 20 people standing in line only two windows. Two windows and let me tell you, they were the slowest tellers ever.. one kept getting up going to the back. I will never go back to this post office
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November 2023 by NGA T. HOANG
A BETTER SANTA ANA LOCATIONUS POSTAL SERVICES EBAY GO TORETURNS OTHER NEEDED THING!
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October 2023 by J G
Horrible service. My package was delivered to the wrong location. Insured for $100. Now is missing! But according to usps, the package was delivered, they just don’t care where they delivered it to!I have appealed their my denied claim twice. Still, they have refused to acknowledge their mistake and paid for my missing package.I even tried filling a complaint against our area usps delivery lady, because at our apt complex, there have been numerous missing and lost packages. Still nothing.Our complex office has also filled various complaints against the usps lady, but of course, nothing has changed!Horrible service, 0 stars! Unprofessional!
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October 2023 by Kasra
My favorite USPS location; the lobby is open 24/7. If you have any prepaid packages or even want to use the Kiosk, this is the place to go. It's sad that many locations lock their doors and we can't do a drop off pre/post hour. I do daily drop offs early mornings.Staff has been great and helpful; sorry that some people have had bad experience. people are nice here.
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October 2023 by kevin carlson
Very un professional!!!! I had a delivery today here.... I sat at their gate for an hour before anyone even spoke to me....then when I got to the dock to unload I sat there for at least 35 to 40 min the guy came out with a forklift and beat on my door so hard I thought he ran into my truck......the raised his voice at me telling me that I have to chock whee and remove straps and that they wont do it but didnt tellme that when i was finally able to check in.....l am super upset about this place and how unprofessional they are!!!!!
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October 2023 by Matt Awesome
Parking lot has like 10 spots. The person helping me was coming back from lunch angry at the world that their big gulp was warm and they had to work.
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June 2023 by Anderson M.
Liz was amazingly detailed and helpful. People here are amazing. I recommend this location if you're in the area. They're open until 7pm
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May 2023 by Mia M.
The employees that work at this location has no idea how to do their job!!! Even the so call supervisors/ leads!!!! The crazy thing is you have to take test in order to work at the post office!!! Lmaooo bottom line is either they don't know how to do their jobs or just a bunch of lazy people idiots!
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May 2023 by Alpha Boötis
At the last hour, doors remained open and customer service process my mail purchases. Had ? material in hand. Assisted in helping me secure my mailings. Overall, exceptional customer support. Plus, the 7p is perfect when I thought none were open. Hats off.
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May 2023 by Reffy A.
Beautiful nice place with all employees are very nice and welcome, friendly love This post office . First time I went there was so nice . David helped me with my passport and with patients and they were very helpful and friendly. Thank you for your service
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May 2023 by Czar D.
Came in to store 10 minutes shortly before closing. Immediately noticed the reps waiting us to leave so they can close. I purchased a shipping label, and asked if the can scan my label on my phone and print. No response, they just said to write the address on the box but it might get lost. In 2023 how does this store not have the ability to print a label? Very disappointed in this branch and I will never come here again.
