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March 2023 by Anahi T.
I'm really disappointed that I wasn't able to use the restroom at CVS. I asked if they had one available and they said no due to Covid and it was only for employees. I'm a mother expected a child and had my toddler with me that needed to go use the restroom but yeah the cashier told me I can go to Northgate and use the restroom. How is that convenient?
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December 2021 by Kim T.
This location is usually pretty busy and to be honest, they seem to have some sort of issue with my prescription more often than not. But the reason I'm giving them five stars is because of Linh. She always goes above and beyond to help sort out whatever issues the system is having and she always has such a great and positive attitude even when it's crazy busy. If she ever left this location, I'm going to transfer my entire family's prescriptions elsewhere.
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July 2021 by Morgan S.
If I could give negative stars I would John with pharmacy is an absolute imbecile, as useful as the I cream machine at McDonald's and has zero idea what he's doing, wouldn't be surprised if he's taking drugs that are prescribed to customers there because he's beyond clueless. So anyways 10/10 worst customer service warmest regards go eff yourself.
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July 2021 by Ellie C.
If I could leave zero stars, I would. They're extremely disrespectful, even the manager. They don't listen or even try to be understanding. Their only excuse for not coming to help in a timely manner was "I was busy". HORRIBLE!
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July 2021 by DieuThoa T.
Angel (the manager) is my true Angel! He is very professional, patient, and hard-working! This place is farther frim other pharmacies. The waiting for the pharmacy is long. YET, IT IS WORTH IT because awesome employees like Angel!
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June 2021 by Matt S.
Friendly staff and no issues. I came in for one thing and left with a cart full. The staff came to help me get the locked item with no issues.
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May 2021 by Steve T.
If there is a negative value, I will select it as this is one of the worse CVS Store , including their pharmacists and staffs. MANAGEMENT need to pay closed attention and do their house cleaning inorder. CITY INSPECTORS, pls pay a visit to this store as it is not operate according to CDC REGULATIONS. Pls shut it down ..... we have one pharmacist do injections and run around the store to do other errands, etc when they should be taking care injections only
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November 2020 by Jay H.
Waited 30 mins trying to get a staff to open a glass door for shampoo and no one ever came and all the cashiers couldn't help either.
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October 2020 by Abby R.
Needed to see if my medication was ready they never answered... why do you pay people to work here if they don't do their jobs?
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September 2020 by Daniel T.
This has to be the most inefficient pharmacy in the city. I put my script in on tues. Was told it will be ready thurs. Today is sat and it isnt ready! You really should step up customer service! Now Pharmacists is at lunch and i have to come back yet again.. i will be looking for a new location that can fill my script on time.. sorry but you suck!
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September 2020 by Chef Rad B.
I have had awesome experience at this CVS! The staff is super friendly and helpful. Linh is amazing! The Pharmacists are great! If ever there is a snag on Dr. to CVS pharmacy here, they jump on it to make it right and problem solve to make it work.Thanks a lot for always helping and keep up the amazing work that you guys ALL do there I'm the Pharmacy!
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August 2020 by Jennifer L.
Do yourself a favor and go to a different pharmacy. They can't even pick up the phone after being left on the line to hear music for a good 15 minutes I just gave up because they won't bother answering !
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December 2019 by Eileen S.
I am beyond thankful and grateful for this CVS. I live next to five CVS locations and NONE of them had the medicine I desperately needed for my son. They would not even order it for me because it was rare and there was no back-stock for them. But this CVS location had it. Thankful to the woman who answered the phone and confirmed the medication was there and thankful to Trang for helping us out!
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November 2019 by Kim H.
I feel sorry for anyone who has to deal with this pharmacy on an ongoing basis. They even treat their professional colleagues with rudeness and condemnation. Terrible customer service from the pharmacist on duty, Michelle.
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September 2019 by Audrey K.
Too busy. Waited 15 minutes to drop off my Rx with no one ahead of me...both techs were on the phone. Super slow to answer the phone...10 minutes with nobody picking up. No notification that stock did not come in the next day as stated. I'm sure everyone is very nice but just too busy to offer decent customer service. I'm going to need to find another pharmacy!
