June 2021 by Candice L.
I've been coming to Ace Hardware a lot since last year since we're doing a lot of paint jobs for our new house. We love Benjamin Moore paint so we only go to Ace. We're currently painting one of our bedroom and out of the paint for our ceiling. The store in Fullerton (which I usually go to) closes at 6 PM. I was so happy to find out this place close at 7 PM. I called at 6.10 PM to see if they really close at 7 PM because it's going to take me 19 mins to get there. The girl told me they won't be able to serve me as they have to be closed by 7 PM. I didn't know it takes 30 mins to make the paint! I told her if she can ask someone. It took her 5 mins to ask then she told me, "Yeah you have to come tomorrow. We get really busy when we close so we will not be able to do the paint for you". I told her again, I'm going to be there 6.45 PM the latest. She said no. I don't know if I should get pissed at her or myself for calling first because all other Ace Hardware usually are very accommodating and I still go within their business hours. I just don't want to go and not be able to get the paint since some businesses modify their hours due to Covid.
June 2021 by Teresa gomez
Great service. Ernie friendly and professional. Went out of his to help me with old door knob replacement. Very knowledgeable and eager to sove my problem quick and efficiently. Definitely will look for Ernie when I need help again. A great asset to this store.
June 2021 by Jane H
This place has things that I couldn't get immediately at Home Depot or Lowe's. Very helpful and friendly staff!
May 2021 by Janet Truitt
This store has no air conditioning working! OSHA states that isn’t a comfortable work atmosphere! I can’t stand to go in this store anymore! Owner won’t fix air conditioning unit. Too expensive?? This has been at least 5 years! I go to Home Depot or Lowe’s even Harbor freight. They make shopping cool and comfortable for employees and customers
May 2021 by April Miscik
Just a great store and the service was really nice, and the people were friendly and helpful. I’m definitely going to be back again. Thank You
May 2021 by Edgar Romero
Every time I go it's easy to find a product if I do t there's always a worker walking around asking if someone needs help
May 2021 by Brian Ryan
Counter lady totally unhappy in life she left a negative taste
March 2021 by Atileda DE
The young skinny guy who cut a piece of plywood to replace a drawer bottom sold me one that was thicker than the original one I was replacing. Asked him if he was sure it would fit and he said it should, but if I have problems then I can come back. It didn't fit so I brought the plywood back the next day only to be told by the manager since it had already been cut, they could not give me a refund. I wish the original guy who sold me the plywood could have told me that before I purchased it. I was so upset I left their stupid piece of wood there. Well they made an easy $25 off of me
February 2021 by Juan Sanchez
Ace Hardware is a very good store, us a lot more limited on parts stick than Home Depot, their prices are higher than Plumbing stores, Home Depot, Lowe's. But they are in the neighborhood, near by and they have parts for old fixtures and windows that the big stores don't have. Pay them a visit, don't expect too much, but they have helped me a lot on small electrical and plumbing emergencies. Last note, free pop corn everyday, that is plus. Att Jose Sabchez
February 2021 by Sergio Ramirez
The customer service is excellent you're not left trying to figure out where the stuff you need is
February 2021 by manuel Huerta
I found somting that I was looking for a long time to finish my project good price excellent service an berry professional
February 2021 by Dio Ruiz
The employees are very knowledgeable of what they have and of what you might need.
January 2021 by Linda Rodriguez
They helped me100%. As soon as I need help, someone was there. I didn't have to look around for an associate. They knew where everything was at.
December 2020 by Evelina N.
I needed help finding the proper screws for my mailbox and Jesus went out of his way to help me. He was patient and made sure he gave me the correct parts. I will definitely go to this store when I need parts or tools
December 2020 by Michael Huntley
Friendly helpful service in a large store with all that you'd need.