This is where I get my prescriptions. It's a hit or miss whether I have a pleasant experience or if I'm thankful I only need to come here once a month. Sometimes the employees are friendly and very polite and sometimes they are rude and act like they have better things to do.
July 2023
Terrible service at the CVS Rx at Harvard in Irvine. Had to call 3 times meds and was put on hold each time for over 10 minutes before they answered and then were unhelpful.
January 2023
I have been using this CVS location for years. The customer service is typically horrible. The exception is Eddy, he's wonderful.With the other staff I feel that they need customer service training. I don't know why they ask you to do surveys when nothing improves.
