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February 2024 by Van Scott
I had the best experience and results today after going to 2 other oil places in Oakland. Nicholas gave outstanding service when I got there I was so upset but he calm me down and said they would take care of my problem and he did. Every one of the employees I spoke to was outstanding and gave the best customer service I ever had at an oil change facility. I will never go anywhere else, like Nickolas said but that location I don't care where I move to in the East Bay Area. This Jiffy Lube gets all A's. Thanks so much for making my day great.
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January 2024 by Militza Giacoman
Thanks for the discount coupon.
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December 2023 by Ray Mond
i brought my car to juffy lube i trusted your name well that turned out to be in vain now i have a leak (oil) on my car that no one wants to fix back right. ill be a customer until it is properly fixed Thanks
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October 2023 by Kim Q
Service was excellent as well as the men who performed the oil change. Friendly and knowledgeable men. When I am in town and need an oil change, I will definitely come back here (15015 Hesperian Blvd.). I highly recommend this location.
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September 2023 by Xtina Aguilera
The Manager Mathew was very knowledgeable about the service also, my check engine light came on so he ran a diagnostic on my vehicle.Service: Oil change
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July 2023 by Rebecca M
Excellent help and service by Manager Mila Carrillo. We, and Jiffy Lube, are lucky she's there. It was a busy morning, and Mila handled all situations (mine, and others I saw) with patience and honesty. She went to my vehicle, showed assorted fluid levels under the hood, explained what could wait until future. Her honesty is refreshing and different from what I encountered last time i went to another large-chain oil change company (not Jiffy Lube),Today, my Hyundai Elantra needed coolant fluid flush and replacement, after I accidentally put windshield wiper fluid into the coolant reservoir! Thank you to Alapati for his work and explanation of what was required.The price is excellent, especially with available coupons. If you don't see one, ask.Thanks to the SL Hesperian Jiffy Lube team!
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June 2023 by Teisha Davis
I've been so stressed behind my car and Jessica took care of me with ease. I'm so grateful for her and the whole team. I will definitely be back to see her especially! I'm very satisfied!Services: Transmission
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May 2023 by Maradi Roth
Went in for oil, transmission, and coolant fluid change. Was quoted the same price as the estimate online. Was able to use a coupon off the website too, but cannot stack coupons. When I came in, the manager was even helping out while people were on break. Easy going team. Each team member was polite and helpful. They recommended stuff, but wasn't pushy when I refused upgrades and such. Went during the afternoon on a Friday and no wait. Finished my car earlier than the quoted time. Would bring my other cars here in the future.Services: Oil change
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April 2023 by nenatte gage
I prefer this team over the dealership for my 2016 charger. They are efficient very professional and treat you like you are elite. Excellent excellent service and I let them know that every time I go there. It don’t be one person on your car. It be the whole team. One person may be servicing your tires while another person is taking care of your windows. Another person is checking your lights. Another person is taking care of your oil and filter. I couldn’t ask for better service. They have definitely got my business permanently and I sent all my customers to them as well. A+ for this team.♥️♥️♥️
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April 2023 by Katie Nunez
Best staff ever! Mila was amazing and Pati was equally amazing. They provided the best service and were so friendly, kind, and professional. Thank you for the best experience!
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March 2023 by Mary Bishop
I had my brakes replaced because of all the squeaking and grinding. Jessica was very nice in explaining all the steps to me. The wait was longer than I expected because she had to get parts from another place, but I would go back there again to get other things done because of her awesomeness. I know that my brakes sound so much better.???
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February 2023 by Emil D.
I needed to get my oil changed they ended up Cracking my oil pan and then putting sealants over it trying to cover up their mistake and then not even telling me so now I have to pay almost $800 To have my oil pan replace thanks Jiffy Lube
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February 2023 by Alex Ledesma
1300$ up charge for a for a stripped steering knuckle. Repulsive customer service who will extend a days work into 5days of labor .
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February 2023 by Alex P.
This is probably the worst place that I ever been to to change my oil I went and then they told me it was gonna be 40 minutes to get my oil change and my radiator drain went to get some to eat came back they haven't done nothing to my car they told me my bolt was scraped went it wast they did it them self and try to blame the other oil change dealer waisted my time whole hour for nothing to be done to my car left mad with a scraped oil bolt 0 starts
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February 2023 by Linda Rae Savage
Routine maintenance with brake inspection. Jessica and Issac were both very professional and friendly. Answered all of my questions. Both have excellent customer service skills! Also, my service was performed in less than an hour and watching them, you can see how efficient they are. I would highly recommend this Jiffy Lube for service and quality workmanship!Services: Brakes