September 2021 by Aaron Anderson
Friendly and attentive employees.
June 2021 by David N.
With two whips in the shop, I took advantage of the rental car insurance benefit. Enterprise was the hook up. I did not have to do anything. Juan called me up to let me know my rental was ready. I was to just call about a half hour beforehand for a ride from my home to their location. Kamila was the driver and and arrived in 45 minutes. Very accommodating and friendly. The rental was ready, I was signed the agreement, and on my way in 10 minutes.
May 2021 by Maria Inducta
We always use Enterprise rental car every time we go long drive. I originally go Fremont ( Stevenson’s Blvd.) which they canceled my request last minute because of no availability of vehicle that we booked which is a hassle to us. I look for another location and go to San Leandro ( Republic Ave.). The guy,Armando, is very accommodating and resourceful. We originally booked for a mini van and we end up of Suburban which is more room and comfortable since we will be driving towards Pacific West.He gave us affordable rate.It was a very smooth process not that much guests/crowd unlike the Fremont one.
April 2021 by Jennifer Benassi
Car had dog hair all over, windows had dog slober covering back window. Didn't notice these things until I got home. They gave me less than a half tank of gas to drive away with. Brought the car back the next day and returned it
March 2021 by Aleksei Doncel
Really smooth, nice and quick transaction. Good variety of cars and really good upgrade rates. Super knowledgeable staff
March 2021 by H Gonzalez
Always accommodating to my needs. Vehicles are clean and dependable. ALL of the staff are friendly and professional, I highly recommend the San Leandro office!
March 2021 by Daniel Sanchez
Fernanda was absolutely hands down one of the best reps or customer support people I have ever incounterd. Patient, smart, diligent.
February 2021 by Phil A.
I had a free rental car here when I was in an accident a while back, and just like their commercial says, they did pick me up!! During Covid, only one person at a time was allowed inside their business. Everything was quick and easy getting the rental car. The car was clean, not too many miles on it either. I had the car for about a week, and when it was time to turn the car in, they give you the option to drop it off or they will come get it. No issues here!!!
February 2021 by Elfreda H.
We bought a 2017 Ford Fusion from them and we area very happy with the car and the good service! They went the extra mile to help my wife find the perfect car she was looking for at a good price! Ty Love.
January 2021 by Richard Cambra
Great experience, rented car with online app and it was very user-friendly and fast. Car was clean and an excellent shape when I picked it up I got in and out of there very fast. Might go to rental company from now on. Great job Enterprise
January 2021 by Mary Smith
Worst customer service. I went to pick the rental I went inside I was asked to go outside at the back and talk someone at the back. I went at the back they had nothing booked for me. I was asked to go back inside to check! Why me ? I don’t work there.. I went inside the guy at the front was super rude. Will never recommend anyone.
November 2020 by Nikkita Edwards
I love enterprise renta car. I used my company discount and my enterprise rewards points and car got a week while on vacation. Thanks enterprise
November 2020 by Ana Maria Padurariu
They only had one car available for me to rent . So that was kind of disappointing. I have e a child and anyone who has a child knows car seats take up a lot of space . We need a roomy car. I ended up with a 4 door Toyota Tacoma pick up truck ! Sucked not having a trunk and the back seats weren’t spacious at all . I just wish we had more options to choose from .
November 2020 by Yshmael Espinosa
Had to wait over 45 mins for my car even though they called me twice to ensure I was coming in. The rep consistently told me “Sorry, it’ll be another 10 mins”. Upon receiving the car, car was filthy. Overall, it wasn’t the best experience and I wouldn’t recommend friends and family to go here.
November 2020 by Rich Souza
Terrible customer service! Had a rental car through my insurance company. I had to do the usual and leave a deposit on my debit card when I first picked up car. They called me a week later to see if there was any update on my car and when it will be ready, I told them no that the car was likely to be totaled but I had rental car coverage for 30 days which they knew because they are partnered with Geico. Two days later they call again for update I tell them I haven’t heard from Geico they tell me they will reach out to Geico directly. Two days after that they hit my card with the Renata cost up to that point plus another $200!! I call the next day and they tell me they could t get ahold of Geico?!?! Not my problem. Strangely though my car rental had been extended on their end already!!!!