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March 2024 by Mt D.
my uncle went into buy a battery recently but soon noticed an extra charge for something he didn't buy. he was charged for some grease packet without his knowledge. they need to hire people who give proper service in helping their customers. this is not okay. too many times has this store had awful service. do better.
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February 2024 by JJC Electric
Friendly staff, and helpful too.
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February 2024 by John Forte
I was in and out. Parts in stock, waited about 30 seconds for "next". On my way.
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February 2024 by Anthony Bullock
Always has what I need and are always very helpful.
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January 2024 by Rebecca M
Well-organized, bright, clean store with courteous, efficient, readily-available staff. It was easy to get help, which is important to me as despite driving for decades, I know little about specific car equipment issues!Special thanks and kudos to Alan, who patiently explained and assisted in finding what was needed for my vehicle.
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January 2024 by van lewis
Had my check engine light come on in my car went here and the young man really newest thing that diagnostic check for me and got right to the problemSo thank you to him and to AutoZone for having good employees great training and excellent customer service!!!
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November 2023 by Jennifer Laughlin
Ruzell was very helpful and installed my battery in just a few minutes!
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November 2023 by Jeremiah W.
This is my second time visiting this location each time and it's always the same reaction from their staff. I walk in the store they never greet me or say welcome in but as soon as a person who is not black walks in the store, they all say welcome in. The Customer service sucks I went in to ask for their diagnostic machine they told me it was broken and I needed to try another location. No one decided to call the other location they just told me to go.when your working in customer service you have to be able to work with all people.
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October 2023 by Ruben Delgadillo
Worst experience and worst customer service ever there's a blonde girl with straight long hair that is the worst customer service I have ever experienced she did not want to bring me up because she kept saying it would mess up her score after I was standing in line for 15 minutes only to have her deny ringing me up because I was only purchasing two items she kept telling me to go to the self-checkout because if she Rings me up it would mess up her score at first I thought she was joking but after knowing that she was dead serious and her attitude was very unprofessional I don't understand why they have people like that working and customer service she needs to be fired immediately and anybody else with that same attitude please save yourself a trouble and stop shopping at that store all the other workers just stared while I was in disbelief of the mediocre customer service from this female..
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October 2023 by Ashley Simms
This store has a great selection but customer service is really bad towards night time I had to ask for help about three times and got ignored until I look like I started to steal then that's when all the workers were trying to help me
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September 2023 by Berenice MUNOZ
Thank you to all the AutoZone staff. I really appreciate you ALL so much. I had car trouble and last minute I called and all the staff was very understanding and helped me & my dad get my auto parts fast . I was able to fix my car in time and use it for the week. Thank you for your great customer service.!
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August 2023 by Kevin C.
I placed an online order yesterday and paid extra for same day delivery. Well, my order hasn't arrived, nor have I received an update with new delivery time. I really wish I hadn't placed a delivery order....$12+ WASTED! When will I receive my order? Terrible. UPDATE: I just drove to this Auto Zone and picked up the items myself. While at the register, I had the clerk cancel my online order that was supposed to be delivered yesterday, and I have the receipt showing the cancellation. Twenty four minutes after I canceled my order, I received this email from Auto Zone: Dear Kevin, Thank you for choosing AutoZone. Unfortunately, the part was out of stock; therefore, the order had to be canceled for security reasons. The refund has been issued please allow 3 to 5 business days for the refund to be reflected to your account. We are sorry the part is out of stock and we sincerely hope that you will give us another chance to provide you with quality parts and service in the future. Feel free to contact us at 1-800-288-6966 if you need further assistance. Thanks for choosing AutoZone.com. Raul Same Day Delivery Specialist Can you believe this? They're claiming my order wasn't delivered due to the items being out of stock which they clearly aren't as I was just at their shop making a purchase of the SAME items. The items ARE IN STOCK. What Auto Zone's email SHOULD have said is "We want to apologize for dropping the ball and not wanting to do our job." AVOID this store.
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August 2023 by Ron Lipman
Was having trouble finding the right part, went to a few spots, no luck. Thanks to Pierre the problem was solved! He has great customer service, should be in upper managementsoon if not already! ?
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July 2023 by Daniel Reynoso
I had the absolute BEST experience with Jimmy today. I needed a battery, two rotors, and brake pads, and he assisted me with bringing me every single thing without having to have me look for it. The service and attention to detail was so good, that I attempted to tip him a couple of dollars. He absolutely refused, and this is why I get so compelled to write. So few times do we get young men in the automotive industry that are passionate about what they do and are willing to do it because it is their job and they are good at it. I will forever return to this auto zone, so long as Jimmy works there. Thank you Jimmy!
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July 2023 by brandon hussey
Jesus M. Young mechanic going places! Changed the 12v battery in my hybrid car, no issues and handled with care. (Prep your car so they have an easy time: the whole experience here was only 12minutes.) Come early, leave happy and fully charged!
