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“I came here yesterday morning to get a live scan, take back an amazon return, and mail a package... Christian was wonderful. He was so helpful, kind and patient. Just wanted to give him a shoutout!”
“This is a woman owned local business that does everything from shipping to anything you can think of with paper or online needs. The owner is named Tara and she is the most caring, generous, thoughtful, helpful, understanding person I’ve ever met. She anticipates your needs before you even know what they and meets them, she has the most wonderful customer service that I have come across in any business and I just cannot speak about her and praise what she’s done with this business, enough
I highly recommend this business and Taraand just hope everybody comes to know her and give her your business
July 2024. Just went there and it’s been closed. I’m so sad and feel awful for Tara. How to get a hold of her I would just like to say that I’m very sorry her business was so great”
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Mailbox Centers
“GREAT service and amazing employees. I was unsure what size box to ship my belongings in and PJ was so kind and helpful, she offered a slightly larger box to make sure something specific did not get smashed or bent. PJ was wonderful!! She made shipping a package extremely easy and was extra thoughtful with offering something to make sure the receivers belongings stayed perfect! 10/10 service and will definitely be back :)”
“I use this postal store all the time for shipping items that I sell online, gifts for family and friends or returning items. They are always so nice and welcoming in the store and very helpful.”
“This is what I call excellent customer service. Having been an HR executive for years and also a customer service manager for a few years, I recognize the importance of great staff. A few days ago I asked for everyone's name because they are all outstanding: Lesley, Jennifer, Rachel, Ali, and Joseph. PS The store is well stocked and they have notaries. In fact Ali helped us with several documents. And, the plant in the store makes it so pleasant.”
“Zahid was patient and helpful. My daughter was moving across the country and he found the most economical shipping option for 5 boxes of different sizes and weights. Great experience!!”
“Great experiences here! Over the course of a few weeks, needed a few international matters dealt with, including:
-Digital UK passport photo
-Document shipment to UK (went with DHL)
-Personal item shipment to Australia (went with USPS)
Each time, the team here was friendly and helped me ensure everything was set up correctly - was also great to be able to compare shipment rates across services. Would strongly recommend for international passport photos or shipping.”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Mailbox Centers
“I want to deeply thank anthony, the store manager at the town center location. When my package was lost, he acted with professionalism and courtesy and went over and above to help locate my package or help me get compensated for it. I sire wish all business could take a lesson from his high level of customer service and attention to detail in this matter. Fantastic job anthony, thank you again!”
“Great place to get boxes. Fantastic service, best place for service in the area! They located my package that I lost months ago, super unexpected and helpful. Super happy with everything, and can't beat the prices!”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Mailbox Centers
“Sometimes I need assistance in printing, shipping or weighing items for shredding. Each and every one of the employees goes over and beyond helping me. I can always tell a new employee. Within a week or so they relax ? most of the businesses around here should take a lesson in what good customer service is. Owner does a good job.”
“I actually enjoy going to this location. Everyone is so sweet and friendly ...and eager to help. It's nice to have that. So many companies seem to lack in customer service tgese days. Another thing I love is that they have a variety of people of all ages working there and they are all equally happy to help. I love it.”
8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Mailbox Centers
“This review is long overdue. I saw a HUGE change since the new owners took over. All employees are very polite and go above and beyond. The previous owners/employees were not that great, but the new owners truly care. It makes a big difference!”
9:30AM - 5PM
22762 Aspan St Ste 202, Lake Forest
Mailbox Centers
“After trying Seafood City - Atlas for Balikbayan shipping boxes they are always out of stock. Paul had them
In stock and offered to pick up the boxes the next day. SUPER nice guy.
I will be using him for all my shipping to the Philippines.”
9:00 AM - 5:00 PM
303 Broadway St Ste 104, Laguna Beach
Mailbox Centers
“This place has really turned around from the previous ownership. Lauren is very helpful, pleasant and is very knowledgeable. I stop here whenever I need to office services. The place looks great!”
“I should have written this review years ago...this is my go to store for shipping. The owner is awesome and always PRESENT. His staff represent his business well and they are very helpful, and respectful, especially now with all the Amazon returns and e-commerce they handle. The business is an asset to our little community of Dana Point.”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
“I absolutely love this place. Family business. Susan and Curt are absolutely amazing. I won't go anywhere else. This people help everybody they can. I love supporting the family business. THANKS FOR SUPPORTING THE DREAM CAT RESCUE”
“What a joy and a pleasure to do business here! I just needed to do an Amazon. The are no longer The UPS Store but they still do the returns. Thank you for making it so easy and doing all the work for me! You are a blessing!”
“Great management here! Also, really nice supplies, and easy to get things done effectively and efficiently at this UPS store. Thank you for your consistent great service.”
8:30AM - 6:30PM
668 N Coast Hwy, Laguna Beach
Mailbox Centers
“These folks are RAD! Wonderful humans that handle nuanced orders, requests, and returns calmly and kindly. This is a team of chill and wonderful people, and a UPS I am actually delighted to be in. Very much appreciating their patience with my numerous requests. I wanted to write down all their names here, but I fear I may butcher the spelling. Simply a terrific UPS in a beautiful place!”
“Mail Zib provides exceptional mailbox services. The staff is friendly and attentive, ensuring my packages and mail are always safe and reliable. I highly recommend their reliable and trustworthy services! !”
“Always efficient service. James considers packing and shipping as an art form. As an artist, I ship paintings all over the country, and have never had a mishap. UPS employees in that store are always knowledgeable, friendly, and task-oriented. If you want your package to get there, try this excellent store!”
8:30AM - 7:30PM
30251 Golden Lantern Ste E, Laguna Niguel
Mailbox Centers
“PJ is a gem! She was beyond helpful with my move from CA to NC and I don’t know what I would have done without her! An exemplary UPS employee who not only gets it done, but with a great attitude and always positive and friendly! ⭐️⭐️⭐️⭐️⭐️”
“Julie the owner now for a couple of years is one of the most kindest and helpful people ever! She is always ready to help with any questions you have and she has an uncanny ability to remember you after one meeting! Anything to do with posting this is the place to go! And she has a lot of fun items to buy from jewellery to candles and anything in between! Previous reviews are not about her but she is a 10 star ⭐️ and I’m picky about customer service!!!”
“TSA was super quick and easy I was a walk-in and was taken care of immediately. It was a little hard to find but I walked into the AIM mail center to ask for directions and what do you know, the tsa enrollment center is in there. If you’re going to get your tsa, it’s next to the subway near the staterbros and home depot.”
“Great UPS store! These are individually operated and managed from what I gather, and this team stands out from the 3 or 4 others I use. They always promptly greet with a smile, are efficient, the store is clean & tidy, and pack my belongs in my absence after leaving with zero issues.”
“I can't say enough great things about AIM Mail Center! I've been using their mailbox and shipping services for months, and they’ve exceeded my expectations many times. The mailbox rental is super convenient, and I love that I can receive packages from FedEx, UPS, DHL and USPS. Their staff is incredibly friendly, professional, and always go the extra mile to help me with my shipping needs. Whether I'm sending something across town or overseas, they make the process smooth and hassle-free. Plus, their packaging services ensure that everything I send arrives in perfect condition. Highly recommend AIM Mail Center for anyone needing reliable mailbox and shipping services!”
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“I have been a customer of Mission Wrap and Mail for many years now during which time Tino has helped me with a wide range of undertakings. I've always known Tino to be a consummate professional who is consistently knowledgeable, organized, helpful and patient. I couldn't imagine having anybody else handle my mailing needs. Tino is like family now and I feel lucky I found him.”