-
December 2023 by Brittney H.
Trina and Kim are my go to girls whenever I have events. Everytime they always ask where I'm going or what's the occasion. They pick out a bunch of stuff help me step out of my comfort zone and I just keep coming back. The service is amazing and I'm a very loyal shopper. Thanks for always helping me lady's
-
November 2023 by Cool M.
The collection and customer service is excellent. Valerie, Joanna and Masone all helped me yesterday. The employees have Nordstrom standards on how to assist with searching for the right item and not giving up till customer is happy
-
June 2023 by Olebogeng Jaarsen
Mrs. Rochelle Nelson is an honest, knowledgeable, straight forward Woman. Always has her clients best interest first and foremost. Works extremely hard and diligently for her clients!! God bless her for helping me earn so much in just few days. i will forever remain grateful and always invest with her. contact her Email: Email:
[email protected] WhatsApp:+13016159610 facebook"Rochelle Nelson
-
May 2023 by Mike Park
For my daughter's prom this was awesome and the staff helpful.
-
April 2023 by Tara L.
I'd give this store zero stars if I could. The staff in here are rude AF....especially the person working the fitting room during our visit on 4/13/23. She was the worse one. I asked her two questions and each time she gave me a rude response. I felt like I couldn't even ask for help because they acted like they were being bothered. Damn, isn't that their job? Sorry I came in to patronize your store. Anyway...I called the day before to hold two dresses for my daughter and explained that we are over an hour away. I was told by Kim (who was helpful - that one mandatory star is for her) that it was no problem and that they can hold it until 5pm the next day. So we come in the following day and guess what? They put them back on the racks. Thank goodness the sizes my daughter wanted to try on were still in stock otherwise it would have been a waste of time and gas. The store manager needs to give their employees an attitude check and some training in customer service.
-
February 2023 by Bhavika V.
Amazing place to shop at! Affordable prices and amazing dresses. Love it the place! Great store
-
September 2022 by Mike A
Really poor customer service. If you buy mailorder and pay via paypal they wont credit you. They dont disclose on checkout.
-
March 2022 by Kristen Lane
Very rude staff. I walked in more than 40min before they closed, but for some reason they were closing the fitting rooms 30min early. I was told by the same worker twice that the fitting rooms were closing soon, which I understood and would have been done by then, but did not appreciate the attitude. And there were about 5 other people in the fitting room who weren’t done either. I felt rushed and felt like there are better ways to go about letting your customers know the fitting rooms are closing soon. I have worked in retail for years and have never treated customers that way. Very disappointing.
-
March 2022 by Lia V.
I had to make a few online items return today. The sales associate was friendly and nice. I've never had an issue coming to this store. They have a large variety of clothes and dresses to choose from compared to the great mall location. Their store is relevantly alway clean. I would definitely recommend this location.
-
January 2022 by Renganathan P
Nice. Super. Sweet memories
-
January 2022 by Mohammad Mosaferi
Nice ?
-
December 2021 by Ana Rios
Not only are the associates rude, I had asked for a dress to an associate and her answer was “I’m off you can ask for it upfront” like I understand you’re off the clock but the service is definitely not there. Secondly the cashier that took care of me was rude, not only are they not specific about where their line “starts” she completely disregarded the fact that I had been there for a while and still decided to take someone else that had gotten in line after me.
-
December 2021 by Lexi L.
Absolutely love windsor , they have such a cute variety of things and their fall/winter selection is the best! My sister and I got a bunch of new things to stay warm but also look cute ! We can't wait to wear everything . Not to mention getting helped by the nicest girls while it being really busy means a lot ! They really do put their customers first.
-
December 2021 by Jennifer K.
I have never had a bad experience with this place before. I will never shop here again. My cashier on Saturday Dec. 11th was yahaira cashier number was 033133. If you don't mind being threatened by the assistant managers, this is a good place. I was told yesterday I could make a return today. When I asked to return she was mad. They didn't want to give there names so I took a photo and offered mine to them. I think this place needs to replace or retain there staff. Being called a b**** by the assistant in the tan jacket was way to far. It was a return on a $10 item. Why would they go through this much? I will never shop here as well as my family and friends. I'm not one to leave a review much. But couldn't believe how bad I was treated. This is sad. My senior mother was with me and couldn't believe how people are now a days. Very sad. I WAS ASKED TO REMOVE THE PHOTOS OF THE EMPLOYEES WHO I HAD THE ISSUE WITH!!
-
November 2021 by Jillianne E.
I've tried called multiple times on different days as I received an online item with pen marks written on it. The staff at this location would either answer my phone call and not say anything or pick up and then hang up the phone. Similar to what other reviews have said, customer service here is severely lacking.