April 2021 by Andrew T.
So I went to buy a cake for my babys 4th birthday and there was nobody to there to write on it so I took a chance and went to the deli. There was a gentleman by the name of Walter who is very kind. Not only did he leave his post to come and assist me but he was very courteous and had a sparkling personality. It's hard to find people like this these days. Get down Walter.
January 2021 by John F.
Always expect a line . Always out of stock on food . Pretty dirty . Honestly a really sad store .
October 2020 by Salim K.
One of the best Safeway's across Bay Area for sure. Extremely courteous and helpful folks, who happen to work there. I actually look forward to my grocery haul trip, which I do every Sunday purchasing my weekly items from this store. They have very nicely stacked and fresh vegetables, always properly stacked isles and it's easy to locate what you are after ( snacks , deserts, cooking oil , eggs etc etc) . Definite recommendation for your grocery trips!!!
September 2020 by Vicky H.
Synthia from my the self checkout is amazing!! She is always there to help her customers. I had a difficult time with a buy one get one offer, but she was able to help me right away! She is very friendly and very passionate towards her job. It's definitely not easy to work during the Covid time. I really appreciate that she is always there for us! I will definitely go back for my weekly grocery shopping
September 2020 by Sophia E.
This review is just about the bathroom. As you can see by the photos, it's disgusting. This Safeway is near my job so I come here during my lunch break everyday to grab something from the deli. One day I decided to use the bathroom and this is what I saw.
June 2020 by Tameem A.
One of the items I was trying to buy was for 12.99 and they tried to charge me 35.99. I went back to the isle took a picture and show it to the cashier who called the manager to give her authorization for the discount. The manager (Teressa) started by saying that this the last time she is going to give me discount !!! Excuse me when was the first time and I'm not trying to earn your discount, I just want to pay the tag price. She went to check and refused me going with her and came back after taking the tag off the shelf and stated that the price was for a different item which is sold out (liar and rude)
May 2020 by Donovan T.
My COVID review tour continues! This Safeway is literally right around the corner from me so I shop here out of convenience. It's actually in a great spot with a large parking lot and there are other amenities such as a Wells Fargo and Starbucks inside. The store itself isn't HUGE like the Safeway on Almaden so it's easy to grab your items and go. Regarding COVID response, they do a decent job here. Usually somebody at the door to make sure the store doesn't get too crowded. And they have plenty of sanitizer and wipes at the entrance/exit and registers. My only gripes with this location is that they are not always stocked on ad items (especially you shop in the morning) and the staff here isn't super friendly. I'm not expecting a full blown conversation or anything when I check out but actually a "hi" would be nice or maybe helping me bag my groceries would be nice. One particular cashier who works there in the morning likes to "throw items" as she scans them. One occasion I had to speak to the manager (who is a nice guy) and he apologized for the cashier's attitude. He also gave me a ton of the Monopoly stamps (interesting gesture haha). If I can grab a couple things and use the self-checkout and don't have to interact with anybody, it's a decent Safeway...I give it a 2.5 rounded up to 3 since I visit here often!
April 2020 by Andy M.
Safeway employees sticking the shelves KNOW nothing, the clerks at the registers are even WORSE, and the managers actually DO nothing! Want to waste your time? Then come here.
March 2020 by Sparky D.
1 star for the cashier who was still smiling at 11am 1 star for the hard working employees attempting to restock 1 star for this Safeway, not looking like a tornado cut a path through it Minus two for Safeway corporation for not limiting the number of items purchased per visit. We can't "shelter in place" if we have to keep returning to the store for basic items, because the hoarders buy them out! *March 19, 2020 2-item limit for all paper, dairy, protein products, water...finally, thank you.
March 2020 by Liz T.
This review is for the Safeway delivery service. I am currently in a wheelchair and crutches due to an injury which is why I used the delivery service. I placed my order on line this morning. My order was due to arrive between 5:00-6:00 pm. At 6:45 pm I called customer service to check on my order. I was on hold for 1 hour! When customer service picked up they said the store was having system problems and could not make the delivery. This is unacceptable and I cringe to think of all of the people that were counting on getting food delivered to their home. I asked to speak to a rep and they said someone would call me tomorrow. They have lost me as a customer. I live in the neighborhood and will no longer shop there or use their online service.
January 2020 by Ivan S.
*4.9 strawberry burst r u 2 5 s. When I'm in the the 408 specifically Cambrian Park; I like to stop by here for things like, milk dairy /soy /almond, bacon, nuts like cashews/almonds, flax meal/ frozen's like spinach/carrots/pizza, pita bread, Deli Sando's, chips, deli sushi, cheese, flowers, spinach, tofu, health/meal bars. The lines get long here so it's useful to be patient while you wait in line and have your order rang up. They have all kinds of cheese, milk and yogurt products here that are new and I love preparing plain yogurt w/ granola every once in a while. Lot's of parking that is not narrow and parking near the street isn't a block away plus its' free. I don't have any complaints other than that some of the cashiers can be really quiet and makes for a stale transaction. Oh well. At least I'm grateful that I was born with 2 eyes and 2 legs, ya know? Enso#12 + lots of granola new products discount aisle towards the back near the milks and coffee products/not expiry/ *hint *hint *hint - sometimes stale staff/self check is off? _I'm off when I go!
January 2020 by Jim H.
The store is always very clean and the staff are always professional, courteous, and helpful. Bakery department had a staff member who came out to tell me if I wanted to wait a little bit longer I would get fresh pastries. My cashier was super funny at five in the morning. Alma engaged in a polite but brief conversation with me about work and her 23 years experience, so she started off my day on a good note.
November 2019 by Brandon C.
I hate to see expired products still sitting on the shelf. On top of that... MOLD!!! I left on the floor in hopes of a store associate to notice. Found another one... just my lucky day! More mold on salami. Date not expired but package probably opened or cut opened by worker when taking out of a box. I left on the door in hopes of an associate noticing.
September 2019 by Doug J.
This review is for the restroom. Come on Safeway...you can do much better. You have two bathrooms. One had a sign stating that it was closed. This leaves one bathroom for your customers. Have you seen the condition of this bathroom? Shameful. You think I'm exaggerating? Let me first say that I don't normally take pics of bathrooms, but this one was in such a sad condition that I couldn't help but take a couple pics and comment on it. The pics pretty much say it all.
August 2019 by Carol D.
I love this safeway but their bathrooms are absolutely horrendous. Its graffitied, tagged and the mirrors are keyed. There was no toilet paper or paper towels in both bathrooms. It's nuts. Please fix it!