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July 2021 by Lani L.
I drove across town to donate goods to this store. The person refused to give me a receipt and used the excuse that they were not taking any donations. Yet, they were still in business of selling their goods and their store states "DONATIONS." Because I drove all the way over there, I left my goods there without getting a receipt. They are NOT honest people.
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July 2021 by Kassie R.
One of the smaller thrift stores in the area, but the weekly color discounts are 50% off + as a non-profit, there's no tax. I always score a treasure here when I come through!
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July 2021 by Frankie Hardman
Great store , great people ,great staff....please sign petition to KEEP this store . They are trying to close it .
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June 2021 by D U
Very rude people working there I tried donating i asked if they were accepting donations and a guy that was there doing some type of mechanic work to his car said no truck is full. At that moment a lady that was working there was trying to say something to me which I couldn't hear because this guy walks back from his car and rudely in a loud voice says to me I JUST TOLD YOU NO.. I just walked away and left. I was trying to donate clothes I did t want anything from them my donation helps other and them in a sense of it brings jobs to them.. I called ahead of time to ask if they where taking donations still no answer ( been calling since last monday). So I took my donations to GOODWILL were the workers were very polite and friendly.
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April 2021 by Julia J.
This place is huge and decently clean. Clothes are sorted by style and not by size which is a waste of time for me to look through - so I dont look much at the clothing here. I come here for the picture frames. I love printing out pics Ive taken over time on my phone and giving them to friends as gifts. You cant go wrong with a 30 cent picture and a $2 frame as a perfect personalized gift.
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March 2021 by Gabrielle Torrey
There were a great variety of quality items. I almost didn't make it out of the record section.... took me back to my childhood. I can't wait to play them for my daughter. ??Super fun!
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March 2021 by Pamela Fierro
Nice big well organized thrift store. Prices are good, flat on most clothing. Nice selection of furniture too.
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March 2021 by Jaqueline Valenzuela
9/10 times I walk out with a handful of things that are worth my entire stop. But most of the time I take home a bag full of stuff. The people who work here are super friendly, understanding and helpful. 5 stars for this shop.
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February 2021 by Martina C.
This is my favorite thrift store in the area! The staff is super friendly, and everything is organized in it's designated spot. It's easy to navigate and find what kind of item or clothing you are looking for. Everything I'd reasonably priced in my opinion, and most times better than other thrift stores I've been too. They have weekly color sales (half off), and they give you a 25% off coupon for your next visit. I'm not sure if the 25% off depends on how much you've spent, but I go often and never leave empty handed I'm always getting a new coupon each time. I def recommend shopping here for some sweet gems.
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January 2021 by Samantha Cole
This store is spotless. They are very clean and organized. Their always on the move cleaning and putting merchandise out. I'm impressed with the costumer service, how clean the store is. How merchandise is constantly being put out. The merchandise is clean and is better compared to other thrift stores. Raymond is always nice and helpful. I've been shopping there for years. I would love it if The Salvation Family Store would sell jewelry and costume jewelry like other thrift store location. It would be wonderful if you would sell miscellaneous toys.Sincerely,Natasha
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January 2021 by Kat E.
IOn 1/29 & 1/30, all clothing will only cost $2.00. Most items that I saw such as shirts & jeans cost an average of $7.99. I don't recall what the prices for sweaters or jackets were. The prices of items are listed at the ends of each rack. Each item is priced the same by category. This store is big & well organized. There's a huge selection of jeans for women, active wear for women, & black blazers for men. The selections of shoes is decent. There's not a big selection of toys or husehold items at this location it looked like. There's parking in the back.
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January 2021 by Amelia Borba
I love this store!! I come with my three kids at least once a week. A lot of gems! Amazing staff. Assistant manager is so niceAMAZING DEALS. We cannot afford department stores and this store is so much better than Goodwill. Most Goodwill employees are rude. I use to go there for years and then the customer service just got worse. Prices were raised. Especially at the San Carlos location in San Jose.THANK YOU FOR THE EXCELLENT CUSTOMER SERVICE AT THE FAMILY STORE ON WINCHESTER!!
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January 2021 by Maria Klaus
I was shopping with my middle child yesterday. The assistant manager is so kind and has AMAZING CUSTOMER SERVICE!! I am a recent shopper for this location. Employees are kind. Thank you for your help and kindness. I am no longer a Goodwill customer do to the rude customer service.Sincerely, Maria
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January 2021 by Emily Joonesz
Raymond was very helpful.I had a great shopping experience there.Thank you Raymond.
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January 2021 by Cell M.
Amazing customer service!! Raymond is so kind and works extremely hard. He deserves a raise. Always a wonderful shopping experience. Thank you Raymond!!
