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February 2024 by Steve Heilig
Parking aplenty..
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February 2024 by Sarah V
I agree with lizbiscuit stop treating customers like criminals. There was an older lady checking me out had assumed I was stealing when I was buying groceries for my client with a hand basket and doing two separate orders. She asked if there was more in my basket and when I showed her she rudely dismissed me when I showed her there was nothing left. I have PTSD and felt I was racially profiled and discriminated against.
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January 2024 by Jeffrey Scalia
Quick in and out
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December 2023 by Hailey Rosa
seems management has changed, absolute clowns. this safeway has never been more unfriendly, last thing on their minds is customer service. treating employees like cattle. i’m sticking to the one on hamilton ?
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November 2023 by Sunil R.
Came here for the first time yesterday while coming back from downtown SJ. Older Safeway (and building) but is familiar and comfortable. Helpful staff as well. No complaints.
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November 2023 by Tom L.
I live less than a mile away from this location and I still avoid it at all costs. Right when you walk in the door you are immediately hit by the foul smell of the hot food section. I swear everything in the hot food section looks so bad. Only stoners and children would look at that food and even consider eating it. The aisles are so close together at this location it makes it hard for two carts to pass without a collision. The quality of all the food (especially the premade food and the produce) is so much better at Lunardi's.
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October 2023 by Matt F.
Been shopping here since we moved into Willow Glen six months ago very disappointing I came from an excellent Safeway in Livermore. This one doesn't even rate one star. Examples surly staff on stock shelves with people walking around with nothing to do. Last week we purchased items only to find out that the six dollar jar of horseradish was left on the checkout counter. We didn't get it. The manager Dan needs to tuneup the staff here start walking around during your shift to make sure that your staff are restocking shelves and lose their attitudes.
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October 2023 by Robert
Little tight. Self checkout *very* tight strongly recommend for only one bag worth It's a standard fare of Safeway core product line. Should be able to find everything you expect when going to safeway. One thing I kinda disapprove are the baked cupcakes and cookies right at the entrance. Rough enough shopping with a toddler but then have to fight immediately walking in is hard. I realize they have very limited bakery section but still. Have a heart for families having to shop with whittle ones? Little compassion please?
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October 2023 by Sandee Hernandez
One of the smaller stores in the area, but it is always clean and well stocked.
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September 2023 by Christina Hernandez
The deli staff is the worst here. There is a woman tattoos on her arms who is extremely rude, throw’s tantrums behind the counter and lies about items being in stock. This place is horrible don’t got here
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August 2023 by Jessica T.
I hate how rude some of the cashiers are at this location. I understand that their job is pretty stressful and monotonous but they can try to be a little nicer so they can make everyone's day better. I am so glad their is self checkout as I love shopping at Safeway so it is unfortunate that the staff here aren't really respectful to their customers.
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July 2023 by Terrill Shelly
The bathroom smells like pure urine. Hire professional cleaners to fix the graffiti in the bathroom. Sinks, faucets and other fixtures have hard water stains. Replace them. Floors need a chemical scrub.Store is fully stocked and neat. Store is small but you can get the basics here. They are throwing away a lot of premade foods, so make sure to bless someone with a meal so there’s less waste.Staff is nice and friendly. Quick service and 4 self checkout lines available.Parking 5/5Customer Service 4/5Cleanliness 3/5”
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July 2023 by Michelle O.
Had the worst experience with the cashier at this Safeway store. I believe his name was Gabriel. As he was scanning my items, he would drop them on the scale, before throwing them on the counter to be bagged, including produce. When I said something as everything was about to roll away, he was very rude to me. Also, hours after I left, I realized that he never gave me my books of stamps that I paid for. Will not be returning to this location.
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July 2023 by Rapid Fire
I am an independent game developer functioning at weird times of day & night. Out of all the local supermarkets around, I like to shop this supermarket for a few reasons...1) Customer Service.Everyone I've encountered working here day or night has been super helpful, super friendly, and super knowledgeable about the products they sell. From the liquor isle to the granola section, they'll definitely help you find what you're looking for!2) Friendly shoppers!Even in our post-pandemic universe, it's nice to see people loosening up & getting back to being more of a passionate, humane society again. This store has the right vibe. People are friendly and are willing to be social in line while you wait to ring your things up.You know, it sucks that people are quick to judge and complain about what they don't have. I wish more people would take the time to express what they are thankful for.Thank you Safeway. You have always been good in my book, and it's usually due to the experiences I've just described in this review. I hope you all have a great day. I know I will!
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July 2023 by Michael Hodapp
Good prices. Always clean. Checkers are helpful and always nice.