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April 2023 by Parisa M.
Once again out of necessity and convenience I find myself in this terrible terrible supermarket. Safeway I have made it my personal mission to tell EVERYONE to stay away. Another rude checkout person here tells me I have to take the stuff out of my basket and put the basket under the counter!!!!! Do you want me to get the produce and stack the shelves too???? And pay and arm and a leg for your inferior products???? Everyone stays away. Nobhill has better prices and no rude personnel.
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December 2022 by Lulu Torrez
So nice & Not Rude like (Walgreens, )Phones answered Fast & reliable Very professional ?
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September 2022 by Miami S.
This Review is For the Pharmacy. Five stars. Very efficient and patient staff. Have had Covid Shots and Boosters and cannot speak highly enough. Professional and efficient. Yes, getting an online appt is the best idea. This pharmacy is very, very, busy and handles the crowds nicely. Re: the Store: fabulous! If they don't have it - you don't need it. Aisle after aisle of well stocked merchandise.
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April 2022 by Kathy Brill-Duarte
went there for my second booster shot at the pharmacy. it's convenient and close to home.
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March 2022 by Kelly S.
I was my Safeway at Cottle. It was 730 pm. The meat counter was closed! 7:30!? I asked the butcher if I can get some cod. He snapped at me NO! What? It's 730 pm!. I get the rest of my groceries. To the check out. I ask when does the meat dept close and I'm told in 30 mins. I've had run ins with this butcher before. I'm happy to spend my hard earned money for over priced groceries elsewhere Safeway! Nice job keeping customers!
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November 2021 by Bobbie B.
Avoid dealing with Yen at this location. She is sooooooo rude and disrespectful. I've dealt with her on three occasions and nothing ever changes. On the other hand, Jonathan at the Target/CVS pharmacy across the street is extremely professional and very helpful. Please send your business to Target/CVS on Cottle if you want a painless visit to the pharmacy.
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September 2021 by Maggie Saidi
I got diclofenac sodium this afternoon. Surprisingly I noticed that Costco has this over the counter and cheaper Without the insurance!!!!! What a ripoff!!!! I called the pharmacist he didn’t care at all.
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August 2021 by Daphne Belinda Shyanne
This Safeway let alone others, don’t have workers on the floor if you need help.
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April 2021 by James A.
Shame on you Safeway Deli I normally love shopping at Safeway. Even though this Safeway is closer to me I go to the one on snell and Brahman for better service and. Today I went to this location. Went to the deli got 3 trays of sushi and some potato wedges. The not super nice older Hispanic lady was upset when I asked her if I can pay the the deli counter even though all my items are from the deli. So I asked for some extra ginger foe the sushi when I had my 3 sushi trays on the bag that I paid for as well she sent me to the sushi maker which make sense. Then the smart 2 ladies at the guy at the sushi case looked at each other when I ask for extra ginger and stared talking their language which made me feel not good from their body language. Then they ask me for the sushi tray I said for what. The lady said we need to put the ginger in it Which she was not saying the truth. I know she wants to make sure that I bought sushi. Then she put a very little amount on ginger in it. I felt so bad and upset for this not honest or smart staff because when you are not honest you think that other people are like you. But did not want to make it a if deal since I had my two daughters with me and don't want to spoil our lunch together. Shame on you Safeway Deli
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March 2021 by Shanae Smith
I went in to Safeway on cottle to purchase a birthday cake for my daughter, I was verbally attacked by the bakery department guy, this isn’t the first time. Customers have to intervine an tell him to treat me like a regular customer. The managers make it seem like I’m the issue? Why? I asked for a cake or what’s the real issue, I mean we were all joking (my kids and I) before he came and told me I couldn’t be helped. I’m hurt and embarrassed. My children don’t need to see that, beware of the tall Asian guy in the bakery. He is scary and I mean that, he is a 6’1 and a threat, why treat people differently! The baker has nice people don’t get me wrong, but the tall Asian guy is very very rude and racist. This has gotten way out of line Safeway!!!
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January 2021 by Mahnoosh Saidi
I got diclofenac sodium this afternoon. Surprisingly I noticed that Costco has this over the counter and cheaper Without the insurance!!!!! What a ripoff!!!! I called the pharmacist he didn’t care at all.
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November 2020 by Vinh P.
There is terrible pharmacy technician, Yen, at 5760 Cottle Rd in San Jose that my friends, my family members and I never see her smile. The way she talked like she doesn't to talk, and the way she worked like she doesn't want to come to work. November 25, 2020, I came to pick up the medicine for my wife (she avoids to see that terrible service). We are not special on any medicine and insurance term, but she was spec me to know everything and read it to her. She didn't look what paper that I have or what insurance card that I have. She asked me asked me read to her, if there is an English second language person or the elder, what should they do? Please we are not training for medicine or insurance term, we need a person, a pharmacy technician had trained to help us.
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August 2020 by Lorraine Galindo Espinoza
They do have a Lotta selections to choose from. I just wish I knew when they get shipments in on Clorox wipes lysol spray disinfectant.
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June 2020 by Vanda R.
This is my store, the one I am at constantly. The staff at this store are wonderful. They are hard working, helpful and very appreciative of all of their customers. I very much enjoy shopping this Safeway.
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April 2020 by Gus Dias
I just got offended by one of your cashiers , so now with the new line system we can see the sign 15 item from all way back in the line , so I got to the cashier first he said next time I’m not going to ring you up , I told him I cannot see the wig from back in the line , he start arguing with me and I keep telling him about that I can’t see , by the end he told me don’t come to the my line anymore and don’t come to the store anymore. I been customer for the day first wen you guys open , this cashier always have problems with attitude I have neighbors telling me the same thing about him . Richard
