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March 2024 by Brian Egan
Friendly staff, plenty of trucks
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February 2024 by Nicholas Yurong
Staff is very friendly and accommodating. Reserved a truck and I got in and out within 15 minutes
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April 2023 by Michael Lacoursiere
They said I can’t park on site and wait for my appointment that’s in an hour. I’ve gotta park on this busy street.
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March 2023 by Abhay K.
I purchased a new truck and had warranty take care of some damages. Warranty sent me to this location and I had a very difficult time to get a simple 1 hour job done, I had to wait 6 weeks before I got my truck back. Today I was having the same problems with the truck and after digging deeper I saw that the technician (David) or one of his team members did not do a proper job fixing the truck, there were 3 bolts on the DEF dozer injector and they needed to be removed, 2 came out and one broke, the mechanics decided it was a good idea to grind the bolt and 2 bolts should hold. My truck had very heavy smoke coming from the DEF assembly and the reason it had smoke was because the dozer was leaking from where the mechanics did not install a bolt. The proper way to do this job and the way I did it was to drill a small hole in the middle of the broken bolt and use a extractor tool to remove it. This took me no more then 10 minutes to do. Had the technicians done a proper job I would had not had to worry about this. Seeing that a certified technician was so irresponsible makes me worried. Just imagine what kind of work they are doing on other vehicles. The pictures are down below showing you exactly how much the technicians do their job properly. Great job Ryder!!
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July 2022 by Matthew Gates
I was in serious trouble, my ryder back in New York had left me with no updated registration, and I was pulled over by CHP, Mo from Ryder in San Jose got right on it and delivered when I needed him to, way to be clutch Mo.
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July 2022 by Rick W.
I went to this Ryder Truck office and was looking at the truck sizes to get an idea of what truck I wanted. An employee came up and said "What are you doing here?" very rudely, so I left. I couldn't imagine what the service would be like from there on. They literally scared me from first sight. There are too many options to tolerate that.
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November 2021 by Oscar Esqueda
terrible customer service
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October 2021 by jovanny sarceno
Jarod Coquioco and his team Moises Ceja and Melanie siacotos were such a great help. They help me with all my needs and they were very polite. They went out their way to make sure I was satisfied. Great team and great communication.
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September 2021 by Simeon Mauricio
Unbelievable service provided by Jarod Coquioco and Moises at the Ruder truck rental location in San Jose, along with Carlos in Salinas. They were able to find a vehicle that I had been looking for from other rental companies. These gentlemen went the extra mile by answering all my phone calls and emails promptly. Jarod reassured me that a vehicle would be available. Thank you all for the awesome customer service. Great job!!!
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April 2021 by Nate Miles
Great experience here. I'm an over the road driver, brought my sleeper in because of a coolant leak, they found 2 other problems and fixed them quickly. Staff was friendly, thanks for providing great service!
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April 2021 by Roman Gomez
All your selection all you needs that can help you
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January 2021 by Rick B
It is what it is. Useful when you need it.
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December 2020 by Carol Yanz
I am the Operations Manager at Corporate Furniture Solutions in San Jose, CA. We have been using Ryder for a few years now. Jared and the crew in San Jose are always helpful and accommodating. When we need large trucks at the last minute, they make every attempt to meet our requests and most of the time are able to help. Great place for rentals, great service!
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December 2020 by hayden wolf
I own and operate a small, local moving company in San Jose. I wouldn’t be in business if it weren’t for Carlos and Jared at the rental desk. They are always quick to confirm trucks and will go the extra step to find one if there is limited availability.I started going to Ryder for my rentals after places like budget and uhual dropped my reservations the morning I needed them, received the truck with little to no gas, or simply broke down. This is very embarrassing as a small business owner to not have a reliable source of trucks. Ryder has on site gas, so it’s received full and I can return it on empty. Also, their rental team opens earlier and is the quickest to process the rental so I can get to work. Thanks you Estevan, Carlos, and Jared!
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November 2020 by Seth Hendrickson
Incredibly helpful and quick service, nice new truck.
