-
November 2023 by Loren Graves
I went in and found the 2400's I was looking for in the right size in 5 minutes and was out the door with a great experience and wonderful staff. Matt was quick and knowledgeable.
-
October 2023 by Steve Wenks
The 2 gentleman who assisted me were friendly, helpful, informative, efficient, professional, and got me the correct boots ordered without any issues. I enjoy my trips to this location every time. I highly prefer this location to others in my area.
-
September 2023 by Garrett B.
I needed some boots for my new job with the city of SJ. I have never been into a Redwings before but was extremely impressed with the presentation and service I was provided. Matt and Benito are excellent service members to have in board, and together I reckon they've earned a repeat customer for Redwing Shoes. Thanks guys!
-
September 2023 by Steve C.
I use to hate redwing! (The Nike of work boots) but man. For me. Now nothing compares. As far as the the store? Great spot my go to spot . The ladies here know their stuff and that new fitment machine is bad ass! They take their time and really help you find a boot that works for you. Service is A1Only gripe is that for the price you pay for a pair of boots you should at least get a pair of socks a beanie shoot even some stickers be cool!?? alone easily over 200$ depending what you chose mine are usually 260 before tax's.
-
September 2023 by Larry Kragelund
Received a great recommendation for a new style of workboots since my needs had changed since my last visit. I was offered a few different options and tried them on with great suggestions and feedback. Walked out with a great pair of comfortable workboots
-
September 2023 by Raymond Mariscal
I had a horrible experience. The sales rep gave me the wrong size shoes. I’ve returned twice to try and exchange my shoes and continue to get turned away.
-
July 2023 by Codey Borges
Lucky at the San Jose location helped my fiancee and I with sizing, style and fit as well as explaining care and what the store offers to help with upkeep. He gave honest recommendations on accessories, even down to the socks. We're both very impressed with our shoes and expect to be going to back to red wing in the future. (But not often because these things feel like they'll last forever)
-
June 2023 by Heriberto Gonza
Errogant service,not friendly dint show good variety
-
May 2023 by Stephen Also
Very helpful and friendly bit. I’ve worn redwing boots for over 40 years.
-
March 2023 by David C.
Guys if your looking for a really good customer service & sales experience look for L U C K Y!, this guy is very passionate & honest on what he does! As a collector I meticulously choose all the heritage products that I get from red wings and L U C K Y is the go to person for that! Great on giving advice!
-
February 2023 by Gary H.
Very helpful. I have the ratcheting steel shoe laces and one snapped off by the dial on my left boot. It was fixed that same day and both boots reconditioned free of charge. You just dont get that kind of service and standing by their product like this anymore. Staff was great!
-
January 2023 by Adrian Z.
If I could leave negative stars, I would. Im out here with my crew restoring people's power and we decided we needed new pair of boots. We arrived a few minutes early, no big deal we'll wait until it opens. Waited several minutes after opening time and the doors were never opened, mind you were standing in front of the door visible to the employee the whole time. I may never own a pair of red wings again ..
-
December 2022 by Fausto Espitia
Great boot store for regular customers and work guys, good customer service too
-
September 2022 by Xavier V.
Repair's way too much. I have old boots and a trying to fix the sole and then the guy is on the cashier tell me just to fix the sole cost $180.00. Others stores around same area charge $115..00 do not come into this store store for repairs. Steven's creek blvd.
-
September 2022 by Jay M (Shinoskay)
Red wing itself is an amazing company, and really this is just my local store. However, the guy who runs this spot does a good job taking care of his customers and represents the brand well.I'm sad that the location no longer has the hand stitched leather shoes options anymore, the vendor is gone appearantly, but I pay a few hundred dollars and my shoes last years [current pair going on 4 years]... and repairs are free...Excellent company, excellent store.
