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September 2023 by Vanessa Taitano
Had to wait to get battery swappes out as he was the only one working. But he got it done.
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July 2023 by Skyler Smith
Thanks to Carlos for the help with my jeeps brakes!
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July 2023 by Brian Nadreau
Stopped in for help with a check engine light and to get some coolant. Good selection but the staff were very unhelpful and dismissive.
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July 2023 by John Doe
Did a free battery check to confirm mine was dead. The install was too complex for them to do. Ramon was friendly and helped to make sure I got the right thing.
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May 2023 by michael higley
Best auto parts store in Milpitas
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May 2023 by Jim Underwood
Staff was knowledgeable and helpful.
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December 2022 by David C.
Both headlamps were out on my 2001 Mercedes Sedan. Jesus at O'Reilly Auto Parts on Prospect Ave. saved me time and money by installing the headlamps in just 10 minutes. He also tested my battery and it was good. Thank you, Jesus, for your excellent customer service. Dave
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November 2022 by Bob O`Bob
I knew what I needed, he knew where it was. Only two on the hook, so he pulled another from the back. Can't ask much more.
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October 2022 by Selina Chang
Super helpful staff who helped check my check engine light code. Reasonable prices on oil filters.
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September 2022 by elizabeth alvarez
Called other stores and competitors this store was quick to help and order parts
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August 2022 by Leon Wilde
I came in for a battery exchange. The guy tried to test my battery for 20 minutes, and said it needed changing. Yeah, I know. Then he asked me, “do you want me to change it?” in a tone that suggested he wanted me to go home and do it myself. I said, standing there with my daughter, “if you can manage to change it now that’d be great, I don’t have the tools or the time.”THEN he comes back and says he can’t change it tonight. “Do you want to come back tomorrow?” Sure buddy, let me just magically will my battery into starting my car tomorrow so you can dump me on your next shift.THEN HE COMES BACK AGAIN and says oh he can’t change it at all. It’s a Ford Focus, not a McClaren, for pete’s sake.Do not recommend.
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May 2022 by Greg Azevedo
Needed a little multi purpose oil... worth remembering this retailer since some items aren't available at other places.
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March 2022 by Alex Horwege
Helped diagnose OB2 on my girlfriends car, very helpful
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February 2022 by Alex G
paid 200$ for a faulty battery that went bad in 2 days. When I was purchasing it, another man was returning one for the same issue. Do not come here, some kind of scam.
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January 2022 by Matthew R.
I have never been treated with such blatant rude disrespect as I was here at O'Reilly! I was in the store that I have spent probably thousands of dollars in for about 5 min when the manager interupted a conversation me and a friend were having to tell me to buy something or leave!! When I asked him what's his problem he proceeded to tell me that I take sometimes 45 min to complete my shopping (and parts research on my phone) and that it's too long and I just need to buy something and leave. He then started to get in my face and pull off his mask and threaten me and try to get me to hit him!! I was blown away!! I've never been treated so poorly in my life!!! So unfortunately since I was kicked out of the store and couldn't get the parts to fix my car I had to leave it there over night just to come back the next day with the stuff I needed to get it out of there to find that it was towed!!! And even crazier is that when I talked to corporate they banned me from all the stores until further investigation for some lie they had to come up with for a reason why I was treated so bad but it's a straight lie and I told them to look at the cameras!!! So finally got hold of the district manager and he was extremely rude, wouldn't answer any of my questions! He didn't even want to tell me how to spell his name because I couldn't hear it very well over the phone!!! I would avoid the crap out of this place!!! You never know if or when you be attacked or threatened there or if someone is having a bad day what they are going to do