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January 2024 by A.J. Eiserloh
I couldn’t figure out what windshield wiper blades I needed and bought the wrong ones, but they helped me figure it out and even put them in for me and reimbursed me for the one I had opened that wasn’t applicable. They were very friendly and understanding even when they were very busy.
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January 2024 by Miguel
Thanks for the lack of help trying to find a part
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December 2023 by Amy
Great in store service when I was looking for things
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September 2023 by Hikari Winchester
Great service. The other O’Reilly 5 min away from here didn’t help us install the battery when we bought it but a worker here kindly helped us
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August 2023 by Daniel Peralta
Very pleasant individual. Very helpful great attitude. A True Team player.
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July 2023 by Ryan O'Halloran
Has everything you need as an auto parts store. The staff was also very friendly
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February 2023 by Nick Dutton
Pretty well stocked branch
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February 2023 by Simon Ye
Needed a battery and a metric wrench set, it was offered by the sale associate
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February 2023 by Dale A.
Usually I've received good to acceptable service at this location. However today was an exception. One of their employees was quite rude and disrespectful towards me. Corwin does not understand too well what good customer service is. He made every attempt to disallow a refund for unused parts. Also he really showed a lack of understanding and/or inexperience about the product as he made an derogatory attempt to deny my refund at every level of the transaction. I basically had to make a case to direct him on how to properly do the most basic customer service actions as he was totally bent on denying me service for a return and refund. He is a hater.
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January 2023 by Billie Fry
Guys here were very friendly and helpful got me in and out fast
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December 2022 by Tinamarie S.
Quick and easy help. The gentleman who assisted me knew his stuff and meant business. It was much appreciated since I have no clue about any of this!
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October 2022 by Jingping W.
My son's car couldn't start just outside of O'Reilly. Joshua was very friendly and helped him out. Thank you so much!
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October 2022 by Patty Cardoza
I accompanied my son to San Jose to purchase a vehicle. On the way home it started to rain and his wipers were shot. We met up at the O'Reilly's on W San Carlos. The gentlemen in the store were very helpful and assisted with putting the wipers on since we couldn't get the old ones off. They loaned us tool to also replace an old battery.
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June 2022 by Francisco C.
I was in need of headlight replacement for my 2016 Honda Civic. They had the part in stock and Paulino was able to assist with the installation! Very great customer service on his end and I was in and out in less than 10 minutes. Thank you again Paulino!
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February 2022 by Candace Steward
Very knowledgeable and helpful when above and beyond to help assist with getting parts and items to take care of my car.