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February 2024 by Kelly Scott-Poritz
The person who helped me spent 15 mins trying to find the lights I needed for my car. My headlights had gone out and he found the parts and installed them for me.
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February 2024 by Amy Tacke
A young gentleman helped me with my battery! He was very nice and polite! Thank you!!
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December 2023 by Gregory Welker
Just another auto part store. I do like the staff and they are very helpful.
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November 2023 by paul pallardy
I was looking for a part for my old Mercury cougar and there were the only ones that had it I went to two other places before they're they're the only ones in town that had it I'm glad they're there
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September 2023 by Vanessa Taitano
Didnt have anyone to change out battery. Said to come back later.
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June 2023 by Adam D.
I was greatly helped by Luis, who worked very hard on helping me find the right parts and for the best prices. We went the extra mile and gave some really good old school, Customer Service!
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June 2023 by Clif C.
Thanks Hal for letting me know the options a customer can have at O'Reilly. Patient, professional. Yes, really patient. Thank you Hal!!
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June 2023 by Rob B.
I have a Hyundai sonata hybrid, sadly. Car battery went dead, lost cells. Called dealer and laughed at their price for battery and replacement. Called O'Reilly and talked with Maranda. She admitted, she was not sure if they carried the battery. Invited me down to at least test it. Tested bad as expected. Bryce said he'd seen the battery before and between the two of them, they found the battery. I expected to pay about 250 with battery and fees and was charged about $246. A little better than expected. What surprised me is that their computer said they did not carry the battery, and these two went to the trouble and found the same battery in the back I walked in with. (only new). This is not the norm any more and these two, especially Maranda deserve a pat on the back for using their heads instead of just listening to a machine. Thank you both for going out of your way for me!
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April 2023 by GinaMarie Moffatt
When you need it they likely have it or can get it. Try going on their website to order and pick up. Staff friendliness has improved quite a bit!
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April 2023 by Jeff Wellman
Our go-to place for car parts ( new ones at least). Really appreciate their tool loaner program.
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February 2023 by Michael Schembri
I wish I could give zero stars. Unfortunately the staff is unknowledgeable and lazy. I would not recommend going to this location.
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January 2023 by Jean P. Masuekama
Very rude staff, went for some rivet clips and they didn’t care to assess me, asked for a flashlight so I could find an example of what I was trying to buy and got a very poor service experience. Just go and buy at Auto Zone. ??
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August 2022 by Job Arteaga
My Dad has been a client at this Oreilly for about 10 years now. Everything has been good until the new manager Tino came in. He insulted and cussed at my dad claiming he “steals” parts using warranty? My dad is really mad about this situation and is currently going to another Oreilly. I hope this situation can be fixed because honestly no should deal with this mans attitude.
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July 2022 by Elena A.
Had called and went in for assistance and service was very rude and disrespectful had bad manners and acted like I was stupid would not recommend anyone to use this store
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June 2022 by Michael P.
Been going to this store for 20 plus years and the customer service is terrible management doesn't care called District manager he seems to not care about the issues many other commercial accounts have stopped going to this store they get a new manager every 5 months sad and it's in the downtown area or willow glen Diana the lady in commercial area has a real problem with customer service who argues with the customer
