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January 2024 by Lu R
Management here is dreadful, spoke with both James who suggested me to wait, which I ended up doing for over an hour. And Anna who just did nothing… just a couple of folks in line and they keep refusing to open one of the fitting rooms suggesting I should just buy and return the items… I wish I had the time/money that they assume Nike customers have. People on the floor pretending to help customers but on their phones… very disrespectful with people’s time.
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December 2023 by Steve Sander
Nice store full of inventory and some good sale prices.
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October 2023 by Radbod Radvand
Excellent customer service and a wide variety of shoes that are all less than retail price.
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September 2023 by Emily Wilson
Would’ve loved better customer service. Each floor employee acted careless when helping customers
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September 2023 by Cuddy Gee
I just came in here looking for black Air Force 1’s but I could not find them so I found a pair of air max’s.
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July 2023 by William Y.
People were nice and all. But they have no wide shoes. They used to have but they took it down and that's so frustrating.
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June 2023 by Aravinth Subramanian
First time here and I don’t think I’ll come back to this place. No one around to help and if you find someone after 15 minutes, they’re anything but helpful.Same with those in the checkout counters as well. Had a lot of respect Nike as a brand and their customer service. All gone in this one visit.
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May 2023 by RivalSpeed USA
I called about a Denver nuggets jersey today at 10:20 am, a male member of the team laughed at me when I asked and said they only carry bay area jerseys, then I asked him why he is giving me attitude and they carry Lakers jersey which is clearly not a Bay Area team.. then I asked for his name and he proceeded to hang up on me.I called back a few times and he kept just picking up and hanging up. Management needs to take care of this employee that behavior is unacceptable!
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April 2023 by Shruthi Vatsyayani
I’ve always had a positive experience in the store and have bought shoes fromHere many times. However on my most recent visit, I encountered an extremely unhelpful store manager (Rachel) . While at the billing counter, because she couldn’t find tags on one of the shirts, she made me grab a second pair for her to bill more easily. Ideally I wouldn’t have minded, except she didn’t really ask politely or apologetically(not my fault that Nike shirts had broken or missing tags) but rather in a tone as if it was my fault for not checking. Furthermore, she was almost exasperated while billing my stuff.
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April 2023 by Jesse Marrow
Store def checked these for sizes and left the tag on…. I live 90 minutes from any Nike store. FML
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March 2023 by Andrea S.
If you need to be treated like garbage this is the store to go to! NOT ONE HELLO, Or ASKED IF I needed help! I had to ask my cashier HOW ARE YOU? And HAVE A GREAT DAY when I was leaving! I swear idk if it's these young kids that just don't know manners or if our society is that screwed up that we forget to be grateful to have a job to go to!
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March 2023 by Fabian B.
Man this location always blows my mind. Always superior service at this location. I walked today in the afternoon to return some shoes I had purchased for my mother online due to wrong sizing. Danny is the man here! I walked in already dreading waiting in that huge line to make a possible exchange or get a refund. So I like around to see if any associate was available, to my surprise Danny was super welcoming and ready to help me. Man when I say he made the whole exchange and refund super easy, he delivered! A1 customer service. I walked out within 10 minutes tops. I'm so happy I came to this location let alone, interacted with such an amazing individual working at an amazing company. I've been in customer service for 10+ years, and this guy exceeded this. Thank you Danny once again brotha! God bless.
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March 2023 by Karen Lund
Daniel Washington waited on me yesterday and he was so helpful. He found the exact shoe for me in the correct size and I am so please with my purchase. What a nice, patient and helpful guy!
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March 2023 by Robert Anderberg
It's a Nike factory outlet, lots of variety and relatively quick check-out. If you're happy to get what they have on display, this is a great place.
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March 2023 by Philip H.
Closed for no verified reason? At 10 AM I thought this store would be opened but I was met with this sign as I saw employees entering I was unable to
