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September 2023 by Samantha ..
I dont recommend this, Walmart because workers are beyond ghetto employee. I saw an employee leave the restroom after taking a number two left without washing her hands and went back to work. All the other employees were aware of this because in situation happened in the restroom and they just laughed at her and told her to go back to work, and proceeded to evict everyone out of that restroom kicked us out all of Walmart because we called an employee out on not washing her hands.
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May 2023 by Bert D.
Two weeks ago I ordered home delivery that never showed after two days I canceled the order. Today I order again and got the order on time I bought a 5 pound chub pack of hamburger that had on end nothing but hard fat. Gross.
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March 2023 by Briaunna G.
Man I love Walmart and their prices but damn ya get on my nerves!! Two stars because I love this location.. it's small I can zoom down each aisle grab my stuff and go. I recently had another baby so shopping is not too fun for me. I decided to start doing curbside to save some time but it's doesn't save me anytime at all. I get here at my time and have to wait hella long with my kids crying in the car cause they're tired of sitting. The workers claim they never receive a notification that I'm there but on my phone it tells me that they'll be with me shortly. I don't get it. So now I'm pissed cause my groceries been sitting and I'm positive they don't keep them in a cooler cause my stuff never really cold. I've done it twice and even had my sister go pick them up for me and she waited longer than I've ever waited so I'm sure she'll never do it for me again
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February 2023 by Eric L.
Oh Walmart how we love your prices but the store just sucks. Never enough cashiers on duty. No one working the deli counter. Hard to sell when no one is working. Use the app to pre-order to save time. Yet when one checks in mysteriously the employee don't see it on their end. Rarely does anyone answer the pickup phone. Waited an hour to get my groceries last time. 30 minutes this time. Could have shopped in less time. Do better Walmart.
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February 2023 by Jamal W.
Rampant profiling at this location. 1. Store doesn't consistently check receipts at the door. Staff picks and chooses whose receipt the want to review at the door leaving. No official policy. 2. Staff searched through my *empty* reusable bags while I'm checking out at 6am. I come early to avoid drama and crowds. All my items were on the belt. I was actively scanning goods and someone walked from 30 feet away came to inspect my cart. If you've been to this location, it's impossible to find help, let alone that early. It's empty. Didn't even wait for me to finish paying. Did not do it to the other customer checking out next to me. 3. When I said #2 is profiling I was called a pussy(yes you read correctly) by Sarah (photographed), told I can shop somewhere else, and employees can do whatever they want. 4. When this happened I asked for the manager the employee wouldn't direct me. I had to walk through the store and find the manager myself because the employee was trying to avoid being reported. 5. The employee gave me a fake name "Michelle". I found out her real name is Sarah because two other employees came over and said she was lying. 6. I told the employee they need to be consistent with checking at registers. Color of skin, dress, visuals etc should not determined who gets checked. She responded "we only check if we think someone could be stealing" I even asked " if I was a 75 year old white woman would you check my things?" The staff member said no. Not because of race but then only examine people who they think may steal. Managers and all surrounding employees agreed with me and said this employee was wrong. Management still did nothing. Reporting to corporate. Discounts arent worth being treated like this before and after work.
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December 2022 by Melissa C.
This store is completely rude, They like to close the doors earlier than what their hours are said to the public. They obviously choose when they work! Very lazy, unprofessional and horrible customer service. What a joke! I'm only doing one rating because I have to do one
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October 2022 by Joseph A.
This is one of the cleaner locations in the area and has plenty of helpful workers, but does tend to get very busy at times with the numerous shoppers in the surrounding shopping center. Their curbside pick up isn't the greatest, but they do have a decent selection of grocery items in stock and always seem to keep a constant rotation of fresh items.
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July 2022 by Suzy B.
I love this Walmart! It always has what I'm looking for and the workers are so kind and helpful!! Today and another time a couple months ago there has been no bags for at least a weeks time. I know that as a store manager it is your job to order them and it seems like they're not being ordered to save money so the store manager can bonus more. Get it together man you don't want your customers to think you don't care about them!! And your employees don't deserve to be yelled at by rude customers. Definitely dissatisfied today.
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July 2022 by Claudia Stover
Money order machine has been down for over a month !?!
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March 2022 by Dustin A.
Never get curb side pick up from here. I arrived here within my pick up time. About halfway to the store, they called me to ask how long before I showed up. According to them, the app tracks how close you are. When I got there, I called the number to check in and give my space number. Almost 10 minutes later, I got a call from them asking if I had arrived. I told them I'd called and had been waiting for a while. They said they didn't know what was going on since they claimed to be doing a shift change. Finally someone helped out the car next to me. About halfway through loading their car, a female employee came up to tell their coworker that he was loading the wrong car. The stuff he loaded was the stuff I ordered. They had never verified the person picking up if it was the correct person. Shocked, I asked them if they are seriously loading my stuff to someone else. She replied with a snarky, rude response, blowing me off. A male employee told the woman in the other car that he normally doesn't work that area, basically telling her it's not his job. He got my order back and came to my car being as unapologetic as ever. Without a "sorry" or "we apologize", he only asked if the trunk was open. After that, he put everything in, slammed my trunk so hard that I felt the vibration up my back and said, "OK you're ready to go". If you like being treated like a doormat and getting your order placed in the wrong car, this Wal-Mart is right for you!
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January 2022 by Shelly F.
Extremely rude staff and very unprofessional. Customer service is supposed to help customers, but they don't care about customers. I called for 2 days and no one answers their phone. Only one person named Olga actually doing a good job and answered the Pharmacy phone number. She helped me with one thing over the phone and made the effort to help me. Everyone else in the store is not actually working. It is ridiculous that Walmart will not price match. In store the items I wanted were $30, but walmart online they costs $19. I was told to order online and then come back in a couple days after 9pm. Again ridiculous, since the items were in my hands. A woman working in customer service put them on hold (to avoid the online grocery people from selling the product) for me as my transaction went through. I received a message a day later saying my order is ready for pick up. Then I received a message telling me they only had one. Then at pick up they said they didn't have any. Then they said they actually have 2, but I need to cancel my order and re order and pay again. Yet they already charged my card the full amount and they told me they couldn't help me get my money back. I had to call the bank and report the charge. Then I had to pay more money to place a new order at a different location and drive there. Now I am waiting for up to a month long to get my money back. The most frustrating thing is not their lies, laziness, deceptive behavior, it is the fact that they had the nerve to yell at my mother who had to go pick my order up for me because I am sick. No one deserves to go through such harassment, especially not my mother! I wish I got their names. The 2-3 women were working on 01/06/22 around 11am. In customer service and online grocery department. Avoid going to this location, especially if you don't want to be treated disrespectfully and have them rob you of your money at the same time. I will not be going back here again, super ghetto workers and environment.
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October 2021 by A B.
Been going here since they built it. It's Walmart, Convenience & location.. If you need more selection, go to 777 Story Road location. It's busy here, if you want more catered customer Svc, maybe go elsewhere. But I'm not here to use the restroom or socialize. I know exactly what I need, I come here for the selection, assortment, convenience and I leave.
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August 2021 by Jordan G.
Went to collect monthly WIC groceries with my son and wife at this specific Walmart and may I just I'm disgusted at their attitude and their customer services. While yes, it my mistake for picking up items that I mistook for WIC eligible, a simple "I'm sorry but this isn't compatible" not condescendingly making rude comments under their breath and talking down to me to make me feel stupid when it was a simple mistake. My wife noticed another employee making rude comments to another costumer aisle next to us. Image getting gossiping about someone getting groceries for their three year old son. Absolutely disgusting. Will never come here again.
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August 2021 by amelia c.
WORST WALMART BESIDES STORY RD. They're store might be stocked good but their workers are not helpful nor friendly. If you don't mind scanning your own groceries,go here! Bathroom disgusting also. If you have to shop Walmart, go to McCarthy Ranch.
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June 2021 by Kevin L.
the shopping experience was horrible. it was a slum. it was stressful. i wish i had alternatives to go to. I will be going to target or grocery stores in the future.
