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December 2023 by Khary Bentick
Always a great shopping experience!
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September 2023 by Dabbs Hernandez
They only hire a certain color. They don't help every person walking in due to this, Only the ones who pass the "look" , seen so many people walk in and walk right out , no greetings just girls at the cashier looking around the place
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July 2023 by Brenda M.
First time shopping here and it was perfect! As soon as I entered, the employees were friendly and ready to help. I was served an AMAZING chardonnay (& I'm picky), there were also other beverages and candies. There was so much beautiful jewelry at a good price. So many options but I love the necklaces I chose in the end. I can't wait to come back & treat myself again!
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July 2023 by Paul “Paulinho” Cardoso
Bring along someone special - a friend, a loved one, your mother, or even a friend's friend - and dive into the vibrant, creative world of Kendra Scott's Color Bar. Here, you're not just a customer - you're a designer.Thanks to the gracious support from Anna and her gifted team, you'll be guided through the entire process, turning the ordinary into the extraordinary. You'll have the chance to pick and choose from over 50 gleaming gemstones and 23 unique silhouettes in gold, silver, rose gold, and gunmetal, each one promising to make your creation truly yours.Imagine crafting a piece of jewelry that's not just stunning and high-quality but also tells your story. Whether it's a pair of earrings, a ring, or a necklace, it can capture your spirit and showcase your style.Document this unforgettable journey as I did, capturing the magic through videos and photos. The result? A keepsake from Kendra Scott that’s truly one-of-a-kind, perfect for any occasion. Let's bring our visions to life at the Color Bar!
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April 2023 by Joe N.
Penelope provided great customer service. I walked in unsure about what gift to get for my gf and penelope laid out promos and suggestions clearly to help me find the perfect necklace and earrings. Friendly staff, clean store, and great products for gifting.
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April 2023 by Brad Dux
The jewelry is fine, but be aware of their no return policy.
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February 2023 by Auriana N.
Loved my experience at Kendra Scott. I was just walking by minding my business when the jewelry in the window spoke to me. I was helped by Chelsea and she was amazing. Didn't pressure me into buying a set was just truly there to amplify my experience. Quality is too notch and customer service would bring me back.
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January 2023 by Sharon Labao
Went to exchange a gift and the sales person was very helpful and patient as i tried on soooo many of their items. I've ever heard of Kendra Scott before. But they have a variety of jewelry. I am a sterling silver fan and they had a great selection. :)
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November 2022 by Gaby A.
First time shopping here and will definitely come back in the future! Anna was so knowledgeable, kind, and patient. I appreciated all of her help and recommendations. Such a great experience!
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July 2022 by Fl A
Be careful with the offers they give you, they just hook you up and make you believe you are getting those offers. In reality, they cancel the extra items (offer) for your purchase when they ship it. I made a purchase because I was given the offer of extra items, when I received it, I noticed they sent me just the purchased item. I called and emailed customer service, I was told "it was an error" that is why they did not send me the extra items. I asked for a return label to get a refund, Tiffany said "you are not allowed to return it because the purchase was made using a birthday discount". I said, "I understand that, but in this situation, it is your mistake, not mine. You lied about me getting that offer. I am not getting the offer items then I don't want the item I bought. Why did not you cancel the entire order then? After all, my emails had been ignored and they never provide a resolution to my issue. I do want a resolution...
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June 2022 by Vienna T.
Every time I am in Kendra Scott I am always greeted upon entering and there's someone to personally help me around the store. This time I had Ricky who introduced the collections to me. He was very patient and friendly. He didn't make me feel pushed to make a purchase either it felt like he was being genuine. In the end I still walked out with a ring that I absolutely adore. Love how attentive the staff always are!
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June 2022 by Ellen R.
I love love love the jewelry at this amazing store located in Santana Row. I have received pieces as gifts but have never been inside an actual store. I was promptly greeted by Ricky N. who did not explain the process at all. The shopping here is a bit of an experience I guess and Ricky did not take the time to get to know me or my needs at all. Ricky assumed a lot about me, that I had been in before and did a terrible job explaining what pieces come in which finishes, with which stones, etc. I ended up finding a piece for a gift but only because I went and walked around the store. There were other sales people around the store but unfortunately I guess Ricky was the next up when I walked in. Next time I'll go with my friend who is an expert in buying jewelry at this store so she can show me how it's done.
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May 2022 by Jason Wilber
Great staff . they took good care of me. He even returned an item for me full compensation
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April 2022 by Nan M.
Not familiar with this brand went to purchase birthday gift for my sons gf who is a fan of Kendra Scott. I didn't get the name of the young woman who helped me but my receipt said Anna. She was fantastic help without being pushy. I told her my budget she gave pointed out a few areas and let me look until I had questions. Originally I was only going to look and go to a similar store at valley fair to look as well before making a decision. However that was not necessary. She was so helpful told me she had an idea and came up with a beautiful layered necklace. I am so happy with my purchase she made my day and I can't wait to give my gift.
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April 2022 by Katrina
Do not buy rings from here, they tarnish very quickly. For the price I believe they should last longer. I had mine for a month maybe 2, take in to count I rotate rings, I took it back to exchange for another one, I wanted the same one since the ring was bought for the remembrance for the passing of my grandmother. They gave me a really hard time about it, told me to take better care of it. Remove whole washing etc. Well this time around, barely wore it and removed it to wash hands and now it’s tarnishing again. Disappointed
