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June 2023 by Alex G.
I shop here all the time and today came to recycle a nfew buckets of paint. I was careless and dropped a 5 gal bucket with of paint on the parking lot. The guys at Kelly Moore assisted right away and were very friendly, polite and understanding that things happen.To all the Sunday crew at Kelly Moore - THANK YOU for all your assistance!
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May 2023 by Anju
Polite and knowledgeable employees! Fast service
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October 2022 by Craig Nolan
Good service every time, but today was great !!! Had an old custom color that needed to be updated with new formula..they took their time, answered all my questions, and got it perfect...Quinlan, Jason and Chris all helped me..
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September 2022 by Mr Hatfield
Great customer service by the store manager
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September 2022 by Stephen Hatfield
Great customer service by the store manager
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August 2022 by Paul Garrison
Awesome cheeseburger
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February 2022 by Nancy Palmer
Very friendly service and clean store.
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November 2021 by Amy
Employees here are always friendly, helpful and knowledgeable. A far better place to buy paint and supplies than a big box store.
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October 2020 by Joseph Rizza
Great product!However, employees including Asst. Manager don’t listen. Twice within a week with two different employees, I asked for 5 cans of paint and both times they showed up at my car with one 5 gallon can. The first time I figure it was a mis-communication. The second time, I made it clear that I wanted 5 cans.The Asst manager told me that “when a customer says 5, it means a big 5 gallon can.I’m 62 years old, with heart surgery.If he wasn’t sure, he should have asked instead of incessantly talking and not listening to the customer.
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September 2020 by Jo R.
Update:After this review posted, the regional store manager -- Luis -- called me and make up a lie about me throwing paint at his employees. The incident he calls "throwing paint" is where I left the paint cans of the previous mismatches on the counter, and waved my empty hand and said "you can deal with your mistakes". Apparently making up lies is a well established practice with significant executive support at Kelly Moore.Original:Rude. Expect to be interrupted, talked down to, and lied to. Expect policies to change day to day, with every person you talk to claiming to be a manager and then later being told they aren't one.Even when presented with the labels and original cans of their paint with the formulation, claim that they never made the paint, that it was an eyeball match and that they don't guarantee custom eye matches so they accept no responsibility for giving us the wrong formulation for touch up work over and over and over again.I've been trying to get this paint repaired since 2017. Every other paint company can take their own label or receipt or can of paint and make it again. Kelly Moore can't, even with their own cans of the original paint and their color codes that any KM store can pull up in the computer. I've paid for quart after quart after quart and they take no responsibility--interrupt me, tell me the last quart was a custom match, lie after lie when I have all the evidence: all the cans, all the receipts.Anything you buy from Kelly Moore is a risk you can never patch it ever again, and you'll pay for the privilege of being treated like crap over and over again.P.S. Look carefully at all of the positive reviews. They have identical usage of the english language. Exact same concatenations, exact same uses of adjectives, etc. They're all written by the same person.
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August 2020 by Greg Catcott
Clean store, helpful, friendly staff. Paid very close attention to details to get paint color just right. Then informed me of the AAA discount! Helped a lot! Thanks!
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January 2020 by telema ignis
Great customer service
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December 2019 by Raul alberto ferrell del hierro
(Translated by Google) Wide variety of paintings with excellent quality and attention(Original)Gran variedad de pinturas con una excelente calidad y atención
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December 2019 by Eliazar Guzman
Good shop and painting lasts many years
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November 2019 by Raul ferrell
(Translated by Google) Excellent painting and service. Great variety of colors