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March 2024 by maxwell ames
Great service knowledge staff excellent customer service from start to finish. Thanks H&R
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March 2024 by Katerina Kourtseva
Greate service
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February 2024 by Its Mateooo&Chica
I have worked with joan for 4 years and she has always been amazing with my taxes.
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May 2023 by Bernie Suarez
Matt was very helpful and attentive. I came in with 5 years of taxes and he handled it all very professionally. I will be back.
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April 2023 by Brian D.
Efficient Fast , organized, good communication Like getting a shot that didn't hurt Best part of using the service here Is knowing you can go two doors down to Al Castello and get a carpaccio to go after wards! . Thanks folks!
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April 2023 by Original Shep
Valerie did an amazing job. Everything went smooth, quick, and completely pain-free from my end. I had a few questions, which Valerie was able to answer. Overall the experience felt personal rather than other services where you're not sure who's on the other end.
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February 2023 by Donna Mazur
Great experience, easy, professional.
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October 2022 by Nana Johnson
I got a text saying that my appointment is confirmed... it was odd since i didn't make one especially not one in another state..So i called was told that a female with my name ... Scam ,scam ,scam
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October 2022 by Victoria Martin
I wish I could give zero stars. Your "top tax expert" was entirely unhelpful and left us high and dry for 4 months while working on an incredible time sensitive issue. We kept begging her for help, but she treated us like we were an annoying gnat buzzing in her ear. She kept giving us empty promise after empty promise. She would sigh after saying I am calling to check in on my issue. Seemed emotionless and unbothered that we required immediate help, then leaves for significant sums of time. Unreturned calls kept happening so we had to chase her down to get any answers about our status. She eventually stopped responding to our messages. DO NOT WASTE YOUR TIME HERE.
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September 2022 by Victoria M.
I wish I could give zero stars. Your "top tax expert" was entirely unhelpful and left us high and dry for 4 months while working on an incredibly time sensitive issue. We kept begging her for help, but she treated us like we were an annoying gnat buzzing in her ear. She kept giving us empty promise after empty promise. She would sigh after I said I am calling to check in on my issue. Seemed emotionless and unbothered that we required immediate help, then leaves for significant sums of time. Unreturned calls kept happening so we had to chase her down to get any answers about our status. She eventually stopped responding to our messages. DO NOT WASTE YOUR TIME HERE.
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August 2022 by Ashley B.
Filed my taxes with them and then in July received a letter from the IRS that the state didn't receive my payment and that there were late fees on tip of that. I made an appointment on July 9th to have them look into the matter. H&R Block said it was an oversight on the state's part and that they will contact state collections to take care of it and contact me when it is resolved. A week came and went so I called several times and left an email enquiring about the status of the situation. Finally got ahold of someone and they said they had forgot to follow up after they were put on hold for a long time. Here it is over a month later and I don't know if this issue is resolved. Calls and emails are unanswered. I paid extra for the "peace of mind" on top of that and now I have the opposite of peace of mind! I need to talk to someone in charge because the unprofessionalism has me gobsmacked.
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May 2022 by Todd Butcher
Everything went smoothly and Amitha stayed in touch with me throughout the entire process. t
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April 2022 by Tony Loaiza
Neal has been our tax advisor for many years now. He is the most knowledgeable and friendly professional that I could ever ask to work with regarding my taxes. He has such an amazing depth of expertise with taxes and is able to explain the most complex tax situations in lay-man terms. I've referred friends to Neal and I will continue to go to him every year. There is no one else that I trust more than Neal to maximize my returns.
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April 2022 by Tim Pearce
Great tax preparer (although I should knock off 2 for how annoying the web site isGreat results, simple to use remotely, and a well informed tax preparer.The website sucks, blows and barfs. No zip file uploads, no folder (with subfolder) uploads. chunky graphics like a child's screen make it hard to see what is uploaded. Icons go missing on some pages. Needs a complete rewrite
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April 2022 by Dylan Bird
The H&R Block team is very accommodating, service is expedient, and each employee I interacted with was very personable and efficient.