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February 2024 by Erik Putzler
Taxes taxes taxes. You need to do them. I need to do them. H&R does taxes.I have no complaints
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February 2024 by Ashley Zaragoza
Great service.
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April 2023 by Moi Kouch
I would highly recommend Jennie! She was amazingly knowledgeable, thorough, professional and walked me through every step. I felt taken care of and trusted that she had my best interests in mind. She also prepared me for the following year, which I greatly appreciated.
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April 2023 by Manuel Alexander
Knowledgeable staff and tax professionals
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September 2022 by sara marin
The lady was easy to work with very sweet nice and very helpful she made me feel safe with doing my taxes with her through h&r block thank you
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July 2022 by Jae D.
I had a very informative and successful session with HR Block this year. Didn't cost as much as I thought either. My tax agent, Francis Rodriguez, was very kind and talked me through my issues. I enjoyed the conversation which made being at the tax office less intimidating. Thanks Francis!
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July 2022 by Adelina Martinez
extremely helpful and very professional
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May 2022 by Peter Shelley
My situation is complicated by the fact I am a US citizen resident in South America. Lisa Flores has prepared my Return and been very patient and helpful. I want to continue with her in the future. This is my second experience with her and I am completely satisfied with her work. Thanks!
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May 2022 by Anurag Bhattacharyya
Frances was very helpful and patiently explained all the questions we had.
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April 2022 by Krista Solheim
Absolutely TERRIBLE and hostile customer service. Late opening and late for appointments while accosting the customer when stated appointment made by phone. Old lady employee called the customer old, yelled while flipping us off and locking the door. I hope this location is closed soon so people can comfortably get taxes done.
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April 2022 by Reba L.
I wish I could give this place ZERO stars. NONE. Do NOT COME HERE. This is the worst place to do your taxes. I wouldn't trust these people with ANYTHING. They are incompetent, rude, liars and flat out disrespectful. My husband and I brought our tax paperwork here on Thursday, didn't hear a single word from them after. Like umm what? It's our taxes. We called and called, no answer. We assumed they were busy as most tax places are. We go in today - they said we never came in. Questioning on if we were at the right place like we're two dummies. Then after my husband proved to them that we were there - they then said they can't find our paperwork. They had the audacity to ask us "are you sure you gave it to us?" and continued with their rudeness to customers. People literally trust these fools to do something so important like taxes and you talk to them like this?! Once they found it, they threw it on the table and asked us to come later, asked how we were going to pay. Umm no. I'm not worried about payment right now. You get paid when you actually do your job and not accuse us of not remembering where we went. Naturally my husband got upset at their lack of professionalism and how they were talking so rudely - the lady said "we don't need clients like you" WHAT?! WE don't need you. You need US. This is the worst experience we've had and best believe I will spread the word. This location needs some serious 101 on treatment of customers, how to talk and how to do their damn job let alone do your job ON TIME. I wouldn't let them file my nails let alone file my taxes. If you're reading this and work at this location, YOU NEED SERIOUS HELP or close your office to save anyone else from the frustration you cause. Get some training.
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April 2022 by Paloma M.
UPDATE: these guys say "hey call us to fix this" and then decide that because the *bare minimum* aka taxes were filed was completed that their guarantee was fulfilled. I was told they tried to call me multiple times when I have ONE missed call. Don't bother coming here. Would have spent less time and money doing my taxes myself. Defeated the whole purpose. I will be echoing previously mentioned disappointments without naming names. I had to handhold the team from the get-go. When I dropped off our paperwork I was told I would get a call later that day from our tax pro to confirm they had received the paperwork and were getting started. I called the next day to see what the deal was, and didn't receive a response until yet the next day. I was worried our papers might even get lost - especially with the sensitive nature of this type of document. Throughout the process I had to repeated repeat and reconfirm information that had been entered on our intake paperwork or that could be answered by looking at the tax forms themselves. On top of that, our appointments were repeatedly reschedules on us. The tax pro did not complete our taxes before our signing appointment. We watched her input our papers while we sat there for an HOUR, this should have been a 5 minute appointment to sign documents. We were then asked to leave some of the papers so she could finish scanning them but that they would be ready for pick up Sunday. I returned Monday to find no sign of them, but that they would be done Tuesday. I received a call Wednesday that they were ready. When I asked to speak to someone about the experience, I've never received a call or the requested CC'd email, and about a week has passed. The whole point was to save myself time, but after all this I should have just done our taxes myself. Complete waste of our time and money. Would have been better off doing it ourselves. Completely unprofessional.
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April 2022 by Fred Caudillo
The service is exceptional and the location is so close to home.
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April 2022 by Patrick Alvarez
Norma Alicia Gamboa is great!
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April 2022 by G G
My tax pro, Norma Gamboa, is fantastic!!
