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March 2024 by S Paul
The ladies working there saved the day for me today. I came in at 12:30 with a bunch of handouts to print for a presentation at 1. I was struggling with the printer and couldn’t get it to print my documents, so they both started helping me. I got everything done just in time. They were very professional and friendly.
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January 2024 by Chương Trần
Customer service is not the best. The young blonde lady was passive aggressive against me for some reason. Not very helpful and answered my questions with a question and didn't tell me how much express shipping would cost. I already have enough anxiety as it is because my English isn't perfect but her attitude made me very uncomfortable and probably will never return here again.
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October 2023 by Yellow Flips
I only frequent this location when not near my regular FedEx. I will no longer come to this location thanks to rude Mr. Otoo. I recycle boxes for my business & use these recycled boxes by the hundreds every single month. Mr. Otoo however advised me I can not reuse a box that has been already used even tho I use the specific box he was referring to quite frequently without incident. I was called to come pick up my package wasting valuable time I do not have to spare very unprofessional. DO NOT WASTE YOUR TIME.
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October 2023 by Nuttapat P
Old asian guy with glasses refuse to print my project. Gave an excuse that he was by himself, the printing station was close. when i told it will be a few paper he was ok but then i told i need 3 copies, he denied to help me right away. I arrived there at 6.30pm because i know there close at 7pm. He still refuse service. Worst
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October 2023 by Bennett Kincaid
Yenssy is AMAZING, she totally went above and beyond and saved the day for me.
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July 2023 by Maria Gracia Amado
Sarah helped me printing pictures for a gift. She is one of the best customer service employees I have ever met, I would dare to say even one of the kindest humans I have ever met. She went above and beyond to help me, always with a kind voice and with a smile. She helped me print my pictures and later showed me how to cut them. She was kind to every customer that I saw her working with. She was an outstanding person that Fedex should make sure they keep around, because people that nice are a real asset to a company, and are rare to find in customer service roles.
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June 2023 by Lisvet O
Bad customer service, employees don’t assist you correctly and give attitude. Make you ask the questions instead of letting you know. Had a bad experience with a cashier.
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June 2023 by Mort Y.
Next-level rudeness. Haven't experienced service this bad in a solid decade. Woman looked disgusted and wanted little part of helping me. Really bizarre behavior.
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June 2023 by Colleen & Pinky “Puma” Guest
The place is very well kept up for the most part customer service was okay. I really think that maybe they need to revamp their customer service a little bit. I think that when you have customers you should deal with customers and not talk personal fun stuff in front of the customers before you even approach them to help them. I'm just saying.
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May 2023 by Colleen “Puma” Guest
The place is very well kept up for the most part customer service was okay. I really think that maybe they need to revamp their customer service a little bit. I think that when you have customers you should deal with customers and not talk personal fun stuff in front of the customers before you even approach them to help them. I'm just saying.
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May 2023 by Donna P.
Shhhhh! I don't want corporate America to know this...because I can't believe being this helpful to people like myself (without technology skills AND without stable housing) can be good for a corporate business model.None-the-less, three different staff members were hella better than Mrs. Grove (my third grade teacher) at helping me not feel like a l**** and an idiot while I tried to print my documents for a 20 zillion page application for low income housing that requires everything but a blood sample!Thank You! I mean--you really saved the day.Next time I will remember to get your names.Peace out!
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February 2023 by Joel G.
I came here and there're was one girl working, she was extremely helpful and on top of everything left my package and she took care of everything high level service being offered here unlike anywhere else.
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February 2023 by Solomon
Just went this morning to this location and had some trouble in obtaining my services. The younger gentleman working here with longer hair (I should've asked him for his name) assisted me right away, even though I noticed he was already busy doing some other work behind the counter. He was very kind and helped me resolve my problem right away. I appreciate all that a lot! It was truly an excellent customer experience I had ?
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January 2023 by Char M.
Had to drop off a pre label box. They have a Kiosk right when you walk in that is helpful so you don't have to stand in line. You scan your label and you drop in the box very convenient
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December 2022 by Emily Cohen
My partner and I came in last week for some last minute printing for our wedding. The employees were so kind and generous. They found us discounts we didn't know about, took their time helping us, and provided beautiful prints. (We live in Brooklyn and have never experienced such nice customer service at a FedEx around us!)
