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March 2024 by Sunil R.
This is a smaller location but is serviceable and efficient. I have never seen it busy the times I have been here. Plus points for having self service counters.
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January 2024 by Me S.
The pharmacist has no customer service skills and is rude to customers. Absolutely no empathy for customers.
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July 2023 by Maria Benik
Very bad service, they push seniors around.Plus they lie!!!
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May 2023 by Janet Miller
Pharmacy unhelpful and rude! Everyt!ime that's why I drive farther to Walgreen's
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March 2023 by Kate K.
Believe the BAD ratings! The pharmacy is terrible. We came multiple times in one day to get a simple prescription filled. Long lines, only to be told to come back in an hour again. Pharmacist didn't care that we had sick kids at home and have made multiple trips. In our previous experience at the pharmacy, we also had issues waiting and them filling in a timely manner. Avoid, avoid, avoid. When you or kids are sick, you cannot afford to waste so much time.
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January 2023 by 1QTpie
Great Local drug store next to Lucky Supermarket. There is lots of parking. Store is very clean with a large selection of candy, vitamins, hair and skin products, office supplies, greeting cards, beer and wine and so much more. Very nice and helpful cashiers. This store iS a great place to shop at while waiting for your prescription.
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December 2022 by Robert C.
Unable to pick up my medication because the lady at the pharmacy "Alice" could not find me through my insurance card information which was provided. She would not call my doctor or the hospital or my insurance to verify my insurance. I ended up calling the hospital myself and they would not give me the information over the phone because I don't work for the pharmacy, so I then called my insurance which was a 1hour wait. The insurance told me that the information i provided to the lady was all she would need to pull up and verify my insurance. Santa Clara family health plan does not have a BIN number. Which is what this lady was asking for. Bin number refers to other insurance companies like BlueCross which I don't have. I would never recommend this CVS and you should not deal with this rude careless person if you are visiting the pharmacy. Absolutely trash service by her. I've had other pharmacies in the past call to verify and have been very helpful. When calling, This lady interrupts you and puts you on hold without warning. She should do her job. Since dealing with her today, I was able to go to another pharmacy, and they made a simple phone call to verify my insurance and was able to call the hospital ER where I was the previous night to confirm pick up at a new location unfortunately the hospital made it so I could not pick it up anywhere else. So we returned with a printed paper from the other pharmacy with all the same information I provided which they would accept if the hospital sent my prescription there, to see if wondered Alice would help this time. She was able to fill my prescription this time no problem. Because she had a paper with the same information on it. 3 hours of calling and driving around to get the simple prescription filled. If they can call for more information so can she. I won't be back. I just want to say: "Alice, Thanks for absolutely nothing. Do your job."
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October 2022 by Adolfo P.
Reviews don't lie. Bad service honestly. Front person (white lady with tattoos) in the pharmacy has no compassion and walked away when I tried to tell her something. If it's not easy service, I see they give you a hard time.
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July 2022 by David G.
i'm so happy to see my CVS finally have professional's pharmacist and Staff and both managers are extremely helpful. extremely friendly towards me. The pharmacist now are top of the line sooo helpful that i cannot express how much that means to me. Thank you so much at the cvs team on camden. please head back to our cvs on camden. they take their job seriously and will do whatever they can do to help you.if you don't understand what's going on. they will take the time to answer your question without the pharmacist acting like she's got better things to do. Thank you Camden
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June 2022 by Robert Carreon
I went to CVS to get my wife's medication and there was an issue. Gena MiddleRider was quick to resolve things for me. I will be coming back to this pharmacy again.
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May 2022 by Jonathan Simpson
Pharmacy is horrible. Poor hours, staff isn't helpful. Would not recommend.
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March 2022 by Milad Gholami
Our worst pharmacy experience ever. My wife had a doctor's visit for an important medicine. The doctor said he sends the medicine right away and we chose this pharmacy. I went there the next day, pharmacist wasn't there and it wasn't ready.We went there 2 days later. they had the medicine but they didn't give it to us. They said their system has some issues. Pharmacist wasn't there again. Then they ignored us and started to help others. We asked the manager too, he said he can't do anything for us. We have to come later or go back in line again to speak with the person in the pharmacy section. We will change our pharmacy and ask the doctor to send the medicine somewhere else.
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January 2022 by Jen Chueh
I scheduled my flu shot appointment here via their website, got an email confirmation immediately and a text reminder the day of to check in online when I arrive. I follow all the instructions only to be told at the counter that they have no vaccine today at all. I will be seeking my medical needs elsewhere in the future.
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August 2021 by Ritesh G
This location has been my go-to for our pharmacy and quick shopping visits. I would like to highlight photo services experience yesterday. We stopped by at the store at around 9:15pm for passport photos. Cashier was initially hesitant and said it is a bit late, not sure why as that was not store closing time. Anyway, he agreed to take the picture and we were out of the store in less than 5 mins. It was a relief as we were turned away from a nearby Walgreens store. I hope they maintain the standards, and give customer priority.
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August 2021 by Oscar Bazán
Clean, full stocked, friendly staff. One of the better CVS in the area...