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October 2023 by mahmood safa
Great service
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October 2023 by Lora Figgat
We recently moved into a home with a unique lock and I needed to visit a specialty hardware store to buy a replacement.Alum Rock Hardware, Windows & Doors popped up as close by and had great reviews, so I stopped in. I spent quite a while talking to Wayne who gave me a great education on lock types, showed me what kind of lock my home has and how to use it, talked me through options of replacing the lock and/or replacing the door, how to repair what I have vs replace, etc. I was so grateful for all the knowledge he shared and we ended up coming up with a game plan together.It was great to find such a genuine, honest, and helpful company to work with. No high pressure sales pitch, just working with the customer to find out what they need and help them get it even if there may be other, more expensive, options that would benefit the company more. I was very impressed, and so grateful to have found Wayne and Alum Rock Hardware, Windows & Doors. I highly recommend them and plan to use them for all future door and window needs as well.
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June 2023 by Andrew J.
Huge fan of Bridget and Alum Rock Doors! Highly recommend both. Bridget went out of her way to help us find the right doors and windows for our project. Referred by our project manager, we were very pleased with the price, quality, and customer service. Thanks again for our beautiful picture windows - they were just installed and look amazing!
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March 2023 by Karaleen M
Friendly, resourceful, and reasonable prices. Good company
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September 2022 by Rahul G.
Jerry is very good at responding to all your questions and gives you full quote without asking to contact on phone or whatever most businesses would do. He gave me multiple quotes and answered all my questions. I didn't end up getting a door from him due to my special requirements but he is very professional and gave a good price for custom sized door.
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September 2022 by Tiffany W. Liu
Jerry is gem in the trade! Honest, genuine and patient. He won’t charge you for what you don’t need and won’t do what he feels isn’t in your best interest. Through our interaction and his help, it’s clear Jerry lives from his value of integrity, contribution, and connection. No complaints just a lot of willingness to help! If you’re looking for hardware doors windows , look no further this is the place you want to go. They’ve got you!
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July 2022 by Sonya E.
Super professional and helpful. I called after hours thinking I would have to leave a voicemail, but the phone was answered anyway. I ask for a quote and the kind gentleman explained that they only sell glass but are not in the business of installation. He offered recommendations and told me what I should look up to help me find the right professional to assist me with my home repair (I need to replace my backyard sliding glass door). He was so kind and so friendly -- definitely the definition of some good ol' school small business ethics. If I ever need to purchase any supplies for home repairs or renovations -- I would check with these guys first. Honest, straightforward, and very helpful despite the fact that he wasn't going to gain any business [right now]. Good service helps with relationship building which in turn can create future business opportunities. Support local y'all!
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June 2022 by Cheri S.
Our door turned out beautiful and we are so happy! The customer service provided by Jerry and the team has been awesome. Highly recommended.
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June 2022 by George Morales
Great Place!
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March 2022 by Steve Davis
This place is fantastic.. great service and fair prices!
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January 2022 by T. S.
Weird review: these guys were not super responsive due to Covid and I didn't even know how much the windows would be BUT - they ended up delivering it quickly and good windows. They were expensive but they delivered on time, which is important in remodeling. Covid is crazy so hard to blame them for going silent on me. Life happens. Glad they actually got me my windows.
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November 2021 by Tim Lowery
Been a customer with they for years. Their specialty is doors and windows now.
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August 2021 by Sandy Guevara
This place goes out of their way to help. So glad I found this place.
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July 2021 by Manoj Ahluwalia
I have been struggling to find a replacement for broken legacy Baldwin door handle set. Wayne was able to find both new set and the replacement part.What even Amazon couldn't find, Wayne was able to. Highly recommend him and his shop.
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July 2021 by Larry Thompson
Needed a pipe cut for my sink. They took care of it for me immediately. Only issue I had was finding the location. It's kinda hidden.
