October 2021 by Jonathan T.
I have been coming to this location for a while now, only because it is bigger and definitely clean. Nut the customer service has always been horrible.Today I tried to use my points rewards thru the 7-11app and for some reason it wasnt going thru. The employee continues to charge me for the drink even tho I have a reward that I am trying to redeem.He then went to the back and called for help to where a short lady comes to assist. Same deal I ended up paying for my drink and losing my points. I showed the lady the app and she kept telling me she doesn't see anything to call customer service.As I use the app constantly I know how to navigate it very well, I showed her the reward tapped it and pulled up the bar code. Still continues to charge me. Sadly 1 star for the lack of customer service!!
September 2021 by Richard Augustine
Great Customer Service
February 2021 by Brian Mollick
They can't load money onto prepaid cards no more but have been doing it for years and only at this location nor will they take cash. Going to email corporate to complain been a loyal customer for years and this how they treat you. Stay away from the store.
November 2020 by Priscilla S.
This is the 3rd night in a row I come here at night time to get a slurpee and the machine is not even making them what's the problem? All the other 7/11 around this location are proving them
October 2020 by Laura Mendez
If I could give a zero rating I would. they saw you open products and won't let you return them or give you your money back.
October 2020 by Faydely Andrade
They sell you open products and won't let you return them.
September 2020 by Gary Lee
This is the cleanest friendliest 7 11 I have ever been to. The workers are very kind and very helpful Ginna went the extra mile for me and heated up my hot dog when I asked A÷÷ excellent service Thank you I will be back!
April 2020 by Jimbo D.
When have you ever been greeted and welcomed in at a 7/11? Here they do that to every customer. Really clean store as well. Good job guys!
April 2020 by Beverly L.
The employees here are always very friendly and welcoming, they acknowledge you every time you walk in, the managers are very nice and understanding.
March 2020 by oktay naghiyev
Unprofessional customer service
November 2019 by Danny Kirby
Definitely my favorite 7-Eleven in the area. It's a big store with great selection, it's kept very well stocked and it's clean! The staff is friendly and helpful, and the service is quick. That's A LOT more than I could say about ANY other 7-Eleven store I've ever been to, in the greater South Bay Area anyway.
August 2019 by J
This place is annoying..," HELLO or MORNING" they constantly yell right through you as costomers come in , even if your right at the register standing right in front of them. The young eastside feminists they have running the place treat people bad imo, not to mention the high turn over rate of employment doesnt speak well for management.
July 2019 by Nicole H.
Would give zero stars if I could. This is my neighborhood 7/11 and I will NOT be going back EVER. I went to pick up a Slurpee tonight and decided I might want a snack as well. When I first walked in I overheard the female cashier telling an older gentleman with a grocery bag that he is not allowed to have a bag in the store and must keep it up at the counter. He said he just wanted to grab an ice cream right next to the counter and the woman insisted he still needed to leave his bag with her. I thought that was a excessive but whatever. As I walked around the isles looking at what snacks they had to offer I could tell that the female cashier had moved on from the older man and had started following me around the store (not subtly might I add). I couldn't believe it. I had picked up a candy bar and walked to get my Slurpee and she finally left me alone. After getting my drink I decided I didn't want the candy bar anymore and I left it on the counter. When I got in line to pay for my Slurpee I could tell she was eyeing me. I finally reached the a male cashier and as he was ringing me up the female cashier, in front of all the other customers, asked me where the candy bar was that I previously had. I was so taken aback that I just said," what??" She proceeded to try and look into my purse from behind the counter and demanded I tell her where the candy bar was. I told her I decided not to get it and left it by the Slurpee machine. She actually LEFT THE OTHER CUSTOMERS TO GO CHECK THAT IT WAS REALLY THERE. I was so insulted and embarrassed! I told the male cashier that was helping me that it was incredibly rude and annoying to be followed around the store while you shop and then be questioned when you come to PAY for your stuff. He replied with, "well we've been having a lot do thefts lately." I said" I realize that but imagine how you'd feel as a customer if that happened to you." He cut me off and said "have a safe night." The absolute last time I go there and I will let everyone I know that if you want to be treated like a thief instead of someone that is going to spend their hard earned money at a company, to go somewhere else. BEWARE!
July 2019 by Matt Stumbough
Terrible people work here they ladies are so stuck up it makes me sick they are of no help at all and come to work to talk to thier cracked out friends with no jobs. tried this place 4 times but I'll go get stabbed across the street before I come back here
June 2019 by Kota Kawarazaki
This store have two different prices for gas. Cash and credit card prices. chunky register lady who was working refused to take $50 bill when I was purchasing $45 worth of things. What is the point of having cash price for gas. When they refused to take the cash and forcing me to use my debit card and pay the higher gas price.