-
October 2024 by Jamison Cote
This is a great spot to do business with.
All employees are helpful and easy to work and chat with. Prices are reasonable too.
I often come in to print random documents and ship things out. They make it convenient and enjoyable for me.
10/10 spot, highly recommended.
-
September 2024 by Shannon Smith
This place is great - fast and efficient. The man who helped me today was really friendly.
-
March 2024 by Veronica T.
Heidi was very helpful. I had a very complicated international shipment. she explained the process and obtained all the information needed for the shipment without any complaints. I wasn't aware that it was a huge process but she was very helpful and I will be coming back in the future. Another plus; no long lines like the Post Office!!
-
January 2024 by Maci Britt
With The Postal Chase in the neighborhood, I don't think I'll ever go to a regular post office again.
-
December 2023 by Skah M.
This place is GREAT and the people who work there are kind, helpful and friendly! They sign for and keep my packages safe. That's worth every penny. Where else are you going to get that? In San Francisco, this is a necessity. And honestly, I'm thankful a place like this exists because it saves me a ton of headaches - especially worrying about my deliveries. It's not a bargain - you pay for convenience and the service and IMO it's well worth it. Do not listen to the whiney creeps screeching about this wonderful small business - in fact give them more business to make sure they're here to serve the neighborhood for a long long time!
-
November 2023 by Amy
The owner of these stores takes no responsibility for anything. Emails are ignored, calls are left not returned until you get an employee to give you his personal number. He never apologizes for anything and clearly does not care about his customers.
Do not use them because there a high chance items will be damaged and you will not get your money back.
-
November 2023 by Nicholas Romanelli
Insane pricing stay away
-
November 2023 by Kevin Chan
excellent customer service
-
November 2023 by Jeffrey K.
I've visited this place more than a dozen times, and there's always something that prevents me from accomplishing what I come to do. Examples: The printer is on the fritz, or they don't take USPS packages over a certain size or in a certain kind of box, or they've run out of FedEx labels that allow me to bill my company, they don't take UPS at all... I really want to like this place, but it always feels like I'm wasting my time there. They always have an excuse for everything instead of solutions. Don't waste your time here -- the UPS Store at Market & Castro always handles anything I throw at them.
-
September 2023 by Lindsay
Heidi was incredibly helpful! I needed to cut some paper with more precision than just using scissors and she offered to let me use their paper slicer free of charge when I went in to grab some tape! 10/10 customer service! Thanks, Heidi!!
-
July 2023 by Lynn F.
I go on weekday afternoons and have never had to wait for service. Super friendly and helpful. I mostly use them for shredding, only $1/lb. That's as low as I've seen anywhere in the city. If you're sending out a gift they have everything you need, cards, boxes, gift wrap, tape, & postage. One stop. Yeah!
-
May 2023 by Jennifer S.
Answers the phone professionally and very helpful. Once in store actually pays attention to customers needs- great experience
-
May 2023 by Vikram Rajagopalan
They charge 2.50 for their employee to print 1 page from an email.
-
January 2023 by Alyxa Crowley
Easy, convenient & HEIDI is the best. Thank you for all your help, Heidi!
-
November 2022 by Cressida Troylus
I've been coming here for years and was totally satisfied with their service, and not until today have I felt so ripped off. I needed a 2 page black and white document printed, and to save time, I emailed it to them for them to print later. Once I went to pick it up, they charged me nearly THREE DOLLARS to print TWO black and white pages. If I had brought it on my own USB it would have been FIFTY CENTS. I was shocked. I have NEVER gone to any printshop service where I was charged $2.50 just for an employee to open the company email and click print. So this review is a warning that if you need something printed, bring it yourself on a USB and print it directly from their copy machine. Otherwise they will charge you over $2.50 to do it. It's insane that they would charge customers more than average just because it's via email for the same TWO pages.
