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August 2024 by Matilde Olivar
Tried to get gas $40 with a 100 bill the person I. Charge told me I don’t have change , by law they need to have a note to let us know they don’t accept large bills very disappointing
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August 2024 by cashguy official
The ladies in thr morning shift lost their temper at me and cursed me out just because I asked 4 my used coffee cup back. They refused 2 give me my coffee cup just because they had a customer but I was before that customer.... so essentially they let a customer cut me then they cursed at me for wanting my coffee from behind the counter.... yes my coffee, they never handed it 2 me.
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July 2024 by Lena Osman
Horrible customer service, over charging items too
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May 2024 by Dustin Emerzian
Ripoff pricing. Over taxed items, plus extra charges.
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June 2023 by Christian N.
I came to this property to spend $100 in gas. The website says that they have bathrooms food drinks. I asked the employees if I can use the bathroom they told me that they don't have bathrooms for customers here for that reason I will never come back to this gas station.
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March 2023 by Juliana
The girl working here on 3/3/23 at 5pm is a terrible employee. She does not understand customer service and basically lied to me. Iasked for lotto slips to write on. Instead she runs off 2 lotto tickets on the machine when I asked her for slips. Then she says I have to pay 4 dollars. Even though I did not ask for them.Then I got the slips myself. I gave them to her and threnn she lied an said the machine was not working. Then I saw someone go in and get lotto tickets while in my car. One of the worst ampm's will never go here again. And this girl needs a class in customer service. A truly horrible place and employee.
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October 2022 by Teresa W.
I keep editing this because I keep remembering things. If I could I would give no stars! I got a call from my Mom before I got off work asking me to buy Lottery tickets on my way home. I chose am pm because I usually get gas there. I usually pay at the pump and this is important to this story. I don't usually go inside. I asked the girl for 7 powerball and 1 fantasy 5 that =$15. I also had a bag of Cheetos that were $2.29. That's 17.29 plus whatever tax on the chips. First off she kept asking me how many tickets and it became apparent she didn't speak English well. I Kept saying 7 and she kept repeating back other numbers. Finally she handed me the ticket and charged me $19.29+tax. I said no that's not correct. And I added it for her. 7 tickets at $2 =$14 and then 1 ticket at $1 so that's $15 plus the 2.29 for chips. She didn't understand. So I tried to explain again. I guess I'm not allowed to question my bill!!! At this point the older man jumped in screaming at me without knowing what was going on and kept saying it was right and trying to cut me off and wouldn't listen. It was starting to get busy and he was trying to get me out of there. But not handling things well! He then pointed at the price on the powerball ticket that was $16 instead of $14 and I was trying to tell him that that was the problem. That I only asked for 7 tickets and she gave me 8. That's why it didn't add up. Normally I would have said " no worries" and took the extra ticket. But he started screaming at me and took the tickets and chips that I had already paid for and said get the hell out of here without giving me any money for my purchases that were paid for. That's stealing!!!!!!!!! I said excuse me !! I just showed him the problem as to why it didn't add up. I wasn't trying to cause trouble I just knew the amount was wrong and was trying to figure out why? Then he turned to the people waiting and told them (bold face lie) that I always come in there and cause trouble! He did this because he's inept and doesn't know how to handle situations so he opted to humiliate me in front of people to get me to leave. Is this how customers are treated? I think not! I said how dare you ,I never come in here! Remember what I said in the beginning of this rant! He then said if I give you" your" $2 will you leave! I said yes I will, that's all I wanted! He opened his wallet and "threw" $2 at me and told me to get the hell out of there. He was shaking so bad he couldn't even hold on to the money and swearing and sweating!!!!! If you are the owner, this is a terrible man that should not be working with people!!! If he's the owner then I warn you all to stay away! He's mean and a bully andhas no patience at all! He only had one register open and was stressing because people came in and were standing behind me. He didn't even bother to have the other person wait on them at another register. She just stood back to the side staring. I told other people what happened and they told me to report him. Because, they know me and I am in no means a person who causes trouble. And they saw how shook up I was after the abuse!!!!!! I am a retired business owner and I work with the public now part time ! If I ever treated anyone the way he treated me I would be fired on the spot no questions!!!!!!!!!! This happened at 6:15 pm, on Sat Oct 15. I left there feeling very abused!!!!! I'm a strong person and I didn't let him treat me like that without going back at him!!! He put his head down because he knew he lied!!!!!!!!!! This man is a despicable human in my opinion and should not be allowed to work with the public if he can't control himself!!!!!!! All this because I dared question my total!!!!!
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April 2022 by Walter Paris
Horrible customer service
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March 2022 by Drew J.
Lower prices compared to the area, which is nice. (Before gas went above $4.75) They also recently started accepting credit cards-- which is great for me! Anytime I go into the AmPm, the attendants are always very friendly.
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February 2022 by Heather S.
I come to this store almost every single day. When the guys are working the experience is fine. But when the women are working this location the experience is less than pleasant. They all have terrible attitudes and seems like they could care less about working. The attitudes this place from the women is out of control and I'm not here for it. I honestly don't go to this place if the women are working because I don't care to deal with the hostility that comes from them. If you hate your job/life than just say so and leave. Stop making everyone else miserable because you're on your period that day
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January 2022 by Anjel H.
Unfortunately you all know Yelp doesn't allow zero stars. I just stopped by this location to get gas. As I approach the counter the clerk gives me a long glare as though I just walked into her personal home and asked to pump gas! What on earth happen to basic common CUSTOMER SERVICE! come on people, if you're not a people person and can't even give a smile and some type of basic greeting don't work in the service industry!! There are plenty of other jobs out there that don't require you to interact with the general public!
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December 2021 by Kandy F.
Arco Am Pm is located off of a busy area with lots of surrounding shopping. Easy in and out parking lot. They're one of the cheaper gas stations in the area. They still charge the .35 fee to use your debit card. To avoid this fee, you'll have to walk inside and pre pay your gas. It's your typical gas station that also sells convenience snacks/drinks/goodies. They have decent coffee on the cheap! They keep their bathrooms clean. The surrounding around the gas pumps were kept up. Staff were friendly. Bright light during the evening.
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September 2021 by VICTORIA C.
Always reasonable gas prices & now they take credit cards at arco am/pm. Not much to say it's a gas station located in the center by Hmart.
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July 2021 by Angel G.
i like coming here but you guys really should update your window squeegees and change out your water, this is what i like about chevron gas stations because they do this
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June 2021 by Shellie R.
I Love this Am/Pm. The staff always goes "a little" extra...to make you feel like their glad your there. Sometimes it's as simple as noticing your looking for something and they will offer it to you and walk over to you with it, or they offer to help you carry that third drink you were worried about spilling before you made it to the register with it. Simple things but it's "Friendly" & Friendly is good!
