Very bad service and response to my son's new phone not charging. They say no replacement unless I pay an extra fee. Mind you I just got it aug 17th a.nd i have insurance on the phone. They say all I can do is go through Samsung which closes building is too far to travel. METRO PIECE OF S#!+
May 2023
Daniel was working Friday afternoon immediately rude upon walk-in tried removing a home internet line which never worked was told I can return it w/out receipt but Daniel said he wouldn't & that his manager will back him up all I tried to do was get a simple rebate but Daniel wasn't going to have it
January 2023
Lazy staff. Went in today to get a phone activated and she was making every excuse in the book to not activate my phone. Excuses that don't even make sense, after going back a second time she activated it. Just take my money and do your job. Please and thank you.