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March 2024 by K Makani
Pilots are pretty dependable. RR were mostly clean. Couple of creeps in the parking lot, otherwise the fuel transaction was flawless.
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February 2024 by Nurlan Nazirov
They stole my tarp from the step deck trailer. Once they arrived, I kicked them out at night. The same day they arrived in the morning and stole it anyway. Generally brazen thieves. There are police officers walking around here and they don’t react to this at all.
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February 2024 by Nick Ualdery
They stole my tarp that covers the cargo. With step deckThere are a lot of thieves in the parking lot here
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February 2024 by Mitchell V.
What a disappointment. I walked in to purchase a shower and the manager, Mathew, asked if i was a truck driver to which i replied no. He then tells me that showers are for truckers only. He directed me to a Love’s or a 7-11 nearby. I said to him i couldn’t believe that they’re offering their business to someone else. I then proceeded with Tina (God bless her) who did sell me a shower and apologized for her manager’s unprofessionalism. Tina made me feel welcome and therefore she should be commended for that. Unlike Mathew who essentially kicked me out for no good reason.
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January 2024 by simranjit singh
Unprofessional staff who don’t know how to talk with customers( guy with long hair )
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December 2023 by Raven 1 Thunderstormusmc
This place needs a good house cleaning replace all the staff and restructure the way they do business and the way they communicate with customers loves is getting ready to open in Salinas they will loose all their customers revenue will drop maybe corporate doesn’t care either sad.
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November 2023 by True Von Bargen
DONT GO HERE FOR A THING GO SOMEWHERE ELS3 PLUS ANYWHERE ELSE IS CHEAPER ANYWAYS!!! They are discriminating towards people who are homeless looking and for those who go there to shower and if it looks like they're homeless And admits their not a truck driver than you won't be allowed to use their showers what so ever... So for ya all Just an F. Y. I to all the people that come to pilot and if you need a shower than rememer before you go... You're screwed.....SO DONT GO TO PILOT FOR ANYTHING EVER AGIAN THEYRE BEING COMPLETELY DISCRIMINATING TO THERE CUSTOMERS AND ONLY TOWARDS THE ONES WHO MIGHT BE HOMELESS AND PEOPLE WHO LOOK LIKE THEY MIGHT BE HOMELESS AND ANYONE ELS3 WHO THEY DONT SEEM TO LIKE AT THAT MOMENT. ITS UP TO THEM WHO THEY LET IN THEIR STORE AND THEIR SHOWERS.
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November 2023 by Ban Do
Noemi is the best. When I’m lucky that she’s there, She makes my trip to this truck stop very pleasant ! She works at the subway but would do a great job running the entire pilot!! You guys have a gem of an employee! Take care of her !!
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November 2023 by Salty Traveler
What happened to this Pilot?!?!? There used to be a manned Cinnabon station and workers and clean showers and bathrooms. It was a thriving establishment. Now there is no more Cinnabon. There is one worker, self checkout machines, filthy poorly stocked bathrooms with broken towel dispensers, and the showers are not working. How quickly the decline. It is like death here.
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October 2023 by Josh Helms
Every time I come here the hot water is out so no showers EVEN THOUGH THE HOT WATER WORKS IN THE BATHROOM. I would much rather be told we aren't doing showers than be lied to and expected to believe it all across America Pilot hot water heaters are going out its amazing. Wish my company would get fuel at T.A. Petro so I wouldn't have to pay for showers there what good are shower credits if the showers never ( WORK)
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October 2023 by Sergey V
It's a middle of the day. 11 drivers are waiting for the shower. All showers are open actually.
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October 2023 by Info Private
Bathrooms are disgusting. If California insists on letting their state become overrun by illegal immigrants at least teach them to flush their toilet paper. This place is fowl. And they need someone to supervise their lot. Trucks parked everywhere making it impossible to move. Then there's always some immigrant parked in front of fuel islands inside, not even in the island. I'd avoid this place.
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August 2023 by Anonymous Opinion
One of the worst locations I've been to in my 7 years as a truck driver. Maria was rude. Mary works at subway & if she moved any slower. She'd be standing still. Flies & fruit flies all over the food. Understaffed at pilot & subway. Atrocious.
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August 2023 by jorge luis chaviano
Right now August 4, 2022 11:06 The service received by many drivers who come and pay for a bathroom is the worst I've seen in years because of the staff who work here, the truth is, they're sorry as people. And I'd like to congratulate them. The older man who cleans the bathrooms is excellent in his way of treating people. He is the only person with whom I was able to get the real explanation.
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August 2023 by Joel
Pilot just recently remodeled their location so now they have 4 self checkout places and have ONE cashier taking money for gas and items.It was better before their recent remodel and makes No Sense to create long lines to purchase things inside by ONE cashier.Fire the person who decided to waste money on the remodel and hire more people for the inside cashiers.
