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February 2024 by Wm. Darius M.
Things change. People change. Corporations change personnel and policies, and perfect their profiteering. Sadly, that's the case we've found in the last couple of visits to Midas. Jorge reportedly died during the pandemic. Jeff left to find other employment. The current pair of Roberts do the "oops, we miscommunicated" dance very well. Not only were we over the barrel for an alternator replacement necessitated on a Saturday (and needing somewhere we knew would be open to receive AAA's delivery of the vehicle), when I hiked to Midas to pick up the vehicle Monday morning, having been told by the second Robert that it was ready, he claimed that they'd been instructed not to replace the faulty battery. But for another $300 they could get me out the door within a half an hour. In short - the quote by the first Robert of just over a thousand dollars on Saturday became $1509+, minus a $100 coupon the second Robert provided "to make up for the misunderstanding." I don't think there was a misunderstanding. It seemed like intentional miscommunication in order to pocket nearly 150% of what online pricing services suggest the cost should have been. We miss Jorge and Jeff. But I imagine that Midas' corporate sales strategists like the two Roberts much better. And we're in the market for a mechanic.
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February 2024 by Marilyn Collins
On my trip from Sacramento to San Luis Obispo today my brakes started making a noise in Salinas. I had Midas on St John in Salinas check it out. They quickly were able to get us in, diagnosed to problem, and were able to replace the front brakes and rotors. We were back on the road in 3 hours. They were able to get the parts quickly. Robert at the desk was so helpful, friendly, and made us completely comfortable. Great shop. I would definitely recommend them. They also were able to direct us to nearby food. Thank you thank you so much Robert and Midas Salinas.
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February 2024 by James Russell
Overall, I had a good experience at Midas. However, when I initially called about a coupon that I had for $39.95 I was asked about my vehicle and then when I went to the store that coupon was not available for my kind of car. I did get an additional discount. it would have been nice to have known that I couldn't use that coupon in the beginning.
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February 2024 by Sierra
Everyone is very polite. The service is thorough. I know my maintenance is in good hands when I go here. I do not think I'm treated differently for being a woman, and not knowledgeable about cars. Thank you Midas for taking care of my car.
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February 2024 by Anthony Piazza
Nice friendly service. Was honest about the time it would take to get my car back.
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February 2024 by Andy Kolonics
The guys at midas on John St were great, was able to take me with no appointment and got my truck on the road again in no time.
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February 2024 by Jon Kimber
Made an appointment on a Friday for 9am Monday for which I took time off work. I arrived on time and was told, rudely, they did not have the parts to complete the service. I will not return.
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January 2024 by Leandra Varela
I received very excellent service at Midas in Salinas California on John Street. Robert really explained thoroughly work that needed to be done to my vehicle. The brakes and rotors were replaced within a few hours. My vehicle was ready to be picked up.! Thank you for your excellent service
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January 2024 by Pat Mee
Great service and friendly.
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January 2024 by Nora L
Received great service and attention by the staff. Special mention to Gerardo, he’s very professional, courteous, kept me informed of findings and provided recommendations. Thank you, love Midas and highly recommend them.
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January 2024 by Craig O.
My front passenger tire blew on the freeway approximately 6 miles from this Midas location. After inspecting my car I noticed that all of the tires needed to be replaced. I called and talked to Robert who was extremely helpful and went above and beyond my expectation. He said that he didn't have tires for my car available at his store but that he would be happy to have them brought over from one of his nearby locations. By the time I got towed to his location I had a short wait until the tires arrived. Thanks for getting me back on the road Robert!
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January 2024 by KunWook C.
DO NOT go to this place. They will charge you double. They charge $300 for just cabin air filter change. This is ridiculous!
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December 2023 by Robert Silva
Good work, I made an appointment to get it done first thing, but I didn’t get my car back until closing time.
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November 2023 by Molly Leach
Lalo is the most kind, incredible mechanic I have ever met! I am a college student living in Salinas and he helped explain what my car's problems were to me, how to fix them, and next steps. An absolute gem! Also just my favorite place to go for a standard oil change.Service: Oil change
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October 2023 by Mariana Aguilar Rivera
The brakes as Midas were more affordable than going through Salinas Toyota. The warranty is also more than reasonable.