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February 2024 by Chris H
Much better than the Marina Best Buy. This one has stuff in stock and people actually ask if you need help.
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February 2024 by JonTavious F.
I've been a happy Best Buy customer for many, many years. Both the Salinas and Marina locations have been great to me. The biggest reason in Salinas has been Andres Piña. He's one of the managers at the Salinas location and has always been pleasant and super helpful. I've liked staying current when it comes to my TV and audio systems, Andres has always done a great job breaking down the latest tech and features so that a non-tech savvy guy like meself can not only understand, but also make an informed decision. The only con I have with him, is that he's a Dallas Cowboys fan. Lol.
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January 2024 by John Doe
Unethical and unprofessional company
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January 2024 by A Rios
I have always had problems with any type of return or exchange with Best Buy. This time it included an exchange for Bose headphones I received as a gift. I wanted to exchange them for a different color and they insisted on charging me a difference for the headphones that were the exact same price the person that bought them paid. I was not aware as to why there was or should be a difference in price at all. The advisor and associate wouldn’t adjust the price to make it an even exchange. I contacted the person that originally bought them and ended up returning them completely. I called customer service to report the complaint and all they wanted to do was have me repurchase them and return to the store that gave me the issue in the first place. When asked if I could receive a discount for the inconvenience, they flat out refused. I took my business elsewhere. Doesn’t help with the language barrier of their customer service hot line with the call center being in south east Asia.
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January 2024 by George Garcia
Good customer service, store was organized so made it easy to find what I was looking for without going in circles
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January 2024 by Jose Luis Carbajal
Good cervisio thank you
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January 2024 by Rafael Lemus
There is a lot of technology, come get your new television
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January 2024 by Manuel Rosales Mata
Very attentive and good staff
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January 2024 by Hugo Millan
Very good
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December 2023 by Feroze K
Great and easy location. Plenty of parking and the service was great.
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December 2023 by Beth Cowper
Jose was very knowledgeable and helpful. Made our experience very nice.
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September 2023 by Elizabeth Guevara
Horrible! Nothing but disappointment all the time! after multiple appointments and buying different equipment with nothing done , they just like toying with people because they are lazy and don’t want to work… then they sabotage you by disconnecting the fans in your car so that you don’t have AC, heater or the fan that cools down your motor… then want to say that they have no one there to fix it ! And want me to wait a couple weeks ! NO
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September 2023 by YeetMaster6000
Electronics didn’t work and they kicked me out of the store for trying to get a refund because I wouldn’t accept that they don’t do refunds. I want my 120 back, I’ve done a refund here before and I know they do refunds
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September 2023 by Hillary Jurgenson
People there were nice and I was always greeted. I just wish they had a better selection of electronics and more convenient to browse through stock items
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September 2023 by Nate Little
I do miss the days of movies and music but that's because I'm an old man. They have great staff to answer questions about any product they carry.
