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January 2024 by Martin San
Great Customer Service!!
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January 2024 by Romulo Niduaza
Customer service is getting worst .
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December 2023 by Ron Hedberg
Seemed to be a little, under staffed, had to wait a while to pay my car registration. Remind me of DMV
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December 2023 by Nicole Salaz
My most recent interaction was by phone. The person wasn't impolite and made the conversation quite confusing. She refused to clarify what she was trying to say with detail. She is the "professional." I would hope she could be considerate since she understands the business better than I. It was quite disheartening.
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November 2023 by Janet Santoyo
Called today to verify hours for DMV services, since I live out of town. Was told it will be open until 5:30 pm but only cash was accepted during this time. Drove 40 minutes to find it closed at 4:50 pm.
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November 2023 by sixto silva
Great customer service., And very clean environment, plus you save so much time not going to DMV.
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October 2023 by Dillan Noel
I love using the DMV services here!
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October 2023 by david ewart
Outstanding, very supportive, professional work, great staff.
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September 2023 by Becky Cordova
Been with AAA for years- family of 4 drivers. Tags were paid at a San Jose branch by our insured dependent son. We tried to pick up the tags at our local branch and we were turned away. They told us to return to San Jose from Salinas JUST TO PICK UP STICKERS?? Now we are at DMV getting our tags ourselves on our DAY OFF. Why are we paying AAA for DMV if they don’t provide any service?
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July 2023 by Juan Sandoval
Been paying AAA for over 20+ years. Never seen the service so bad. DMV services took way to long. I’ve been to DMV for other services think they would have been faster!
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July 2023 by Alex Mora
Very friendly in and out in no time . Plus DMV services oh yeah highly recommended.
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June 2023 by James Moore
I just went to the DMV at 5:40. Pay my tags and they tell me they're open till 6:00 but the DMV side closes at 5:30. The website doesn't show that ?
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April 2023 by Francky Rubio
A little busy but it went by quick and their associates were very helpful and courteous!!
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March 2023 by Big John
On hold and hung up on. Over and over. Finally got a real person who then just blew me off. 0 interest in helping me. Not the AAA I remember from years ago.
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March 2023 by Noe Vallejo
I have been a AAA member for years I moved from Watsonville to Salinas last year I have never had any problems with the Watsonville branch they have good service. I went to the Salinas branch and renewed my AAA road side assistance I asked 5 employees if they knew how to use the AAA app nobody knew how to use it they were rude like they didn't want to be there . Please train your employees how to use app one teller laugh said that nobody here is tech savvy.