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March 2024 by Marcus H.
Horrible customer service for a return, the manager Nadia is seriously worthless and would be better suited away from the public. Bought car stereo and harness and wiring and face plate online through best buy but couldn't schedule me until 5 weeks later, their installers discovered unit had a bad connector but didn't have a replacement until at least a week and then I would have to do the whole scheduling thing all over again. I opted for a simple refund, but apparently their is a 15 day window to get a refund from a brick and mortar store??!! So now I have to deal with corporate and play with their wonderful automated phone system. Sorry I don't have the time to do business with best buy anymore.
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February 2024 by LaReinaPrieta ..
Business name, good service, large selection of electronics. Have shopped hrrr for years. Always satisfied. 4 star rating. ****
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February 2024 by Lyla S.
I just left best buy to see how much to fix my computer or what my options were. I'm waiting at the geek squad area for about 15 mins. No one greeted me, no one tried to ask me what i needed. 2 men walked passed me and seen me in line and didnt say a thing. I walked out no wonder its always empty cause they lack in customer service
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February 2024 by Toney Woods
Excellent customer service
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February 2024 by Jorge H.
Restroom smells horrible, hasn't been sanitized in a while came in a week ago and my kid said the same thing other than that everything ok
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January 2024 by Evan Buttemer
I don't know why anyone would buy a phone here. They don't let you test them out anymore, and returns cost $45. Better phones for half the price on eBay.
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January 2024 by Heather Perea
Customer service is horrible here. The only time it was good was the girl helping out in the cell phone area. Not recommended
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January 2024 by William Garnsey
Nice service but the store is really lacking products.
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January 2024 by Sandeep T
Good variety of products and customer service is great. Helped everytime I've been there.
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January 2024 by Csthy
Very friendly. Greeted at the door & pointed us in the right direction for what we were looking for. We were in and out of the store in less then 10 minutes
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January 2024 by Guillermo Campos Jr
Went in to buy a tablet and a laptop for gifts. Took about 5 minutes for someone to ask if we needed help. We told her what we we're looking for and directed us with some options and made our buying experience more helpful.
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January 2024 by Sajnesh Nand
Yesterday I bought a Sony PS5 controller for my son. When reached home my son opened the box and wanted to use it unfortunately it was faulty. Today I took it back for return or exchange but employees including supervisors and managers refused to exchange or refund. Well I took it to another branch I was refunded without any questions. The employees including supervisors and managers thinks they own the shop but they don’t. This branch don’t trust customers from my experience and are unprofessional. Please go and learn what is customer service and its importance. Supervisor Diana you dont own the shop you are just an employee. I will never do any business with this branch.
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January 2024 by Aman Gill
This Best Buy experience was marred by terrible customer service. I've interacted with managers, and unfortunately, their service was even worse. I would strongly advise avoiding this particular Best Buy location.
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January 2024 by Vadim Nikitchuk
Got quote for washer and dryer , few days later they rose prices. Bad .
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January 2024 by Travel with Hamza
?? some products not on display that mention they available in stores in website
