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August 2024 by blake thompson
Great service Honest people!
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August 2024 by Aaron Gallagher
Top notch, work and customer service! Was recommended here by my brother and they are the best.
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August 2024 by N T
I have had work done at Downtown Autobody on two different occasions stemming from situations out of my control. Both times were met with excellence in service and professionalism. Mike and his crew are very patient and cooperative in the estimate stages, working with all parties involved / insurance agencies in an expedited manner. While being flexible in schedule, their work is completed efficiently and effectively with the utmost care and detail. The body and paintwork is flawless - you'd never know any damage existed. I highly recommend these guys.
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July 2024 by Ramon Estrada
Downtown Autobody provided my wife and I with one of the best customer service experiences in Sonoma County!
Mike took very good care of us and our vehicle that had been in a fender bender last month. Mike’s team of technicians and representatives were not only knowledgeable but very friendly. Mike was always great at keeping us updated and communicating with us about our BMW from start to finish. Even Gus the proprietor of the business got involved towards the end of the repair process and also exemplified the same helpful and friendly service that Mike had displayed when we were first came to the shop. Now my wife’s BMW actually looks better than it did before the accident because Downtown Autobody did such an amazing job at reconstructing the vehicle. Thank you for a great job and a wonderful experience!
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July 2024 by Volker Neumann
This review is for a limited but great experience with the shop. I had picked up some small scratches on a car door and another place quoted me $1,400 to fix it. I went to get an estimate at Downtown and they looked at it, said to hold on a moment, got tools and buffed it out on the spot and it looks almost like new. No charge! Said to leave a review and come back for an estimate when I have a real collision. Way to pay it forward, what a positive experience.
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July 2024 by Barsha Paudel
Mike is an epitome of a kindhearted businessman. When I told him that I am a student, he understood my situation and sympathetically waived the $ 500 deductible that I was supposed to pay him for my car repair. I used that waived money to pay a part of my tuition fee. Mike, you are such an amazing person and I am proud to be your neighbor! I recommend Downtown Autobody to everyone. This place deserves a 100 out of 100!
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July 2024 by DreamWeaver Films & the Conscious Media Movement
My son and have gone to Downtown Auto Body for years for all of our auto body needs. Mike and his team are honest, which keeps the cost manageable and they always go above and beyond to take care of what has happened. Their quality work and their costumer service can’t be beat ; so won’t go anywhere else.
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May 2024 by ann collins
Amazing service ... quality work and nice people. Now THAT'S a winning combination. Fast, friendly, helpful, kind, and my car looks beautiful again. They even cleaned the inside. Thank you, Downtown Autobody, for a stellar job. I appreciate you very much.
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May 2024 by Niki F
Very attentive, clean, beautiful facility.
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April 2024 by Jason Lloyd
Amazing people and great work. Truck was better than it was before the accident.
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April 2024 by Luke H
Outstanding. Came in with an almost 20 year old Tacoma with over 280k on the odometer. Truck had been rear ended on the freeway, and pushed into another car. Not to mention years of dings and scratches and faded paint.
This truck looks brand new. I almost don't know what to do with it now. What used to look like a beater now could be in a showroom.
Big thanks to Mike and all the techs here. Professional, skilled, great communication, and done without delay. If you're bringing in a car that means a lot to you, you can rest easy knowing these guys will get you taken care of. Thanks again ?
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March 2024 by Ender Bates
A+ service great shop to have your vehicle repaired highly recommend this company.
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February 2024 by Brian Harvey
JUST WANTED TO SAY THANK YOU FOR THE EXCELLENT WORK! THESE GUYS ARE THE BEST. WHEN STUFF HAPPENS, THEY MADE MY CAR LOOK LIKE NEW ALL OVER AGAIN.
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January 2024 by Bethany
Best Autobody shop in town. From the estimate to the repairs they were quick and easy to work with. I dropped my car off on a Monday and was given a courtesy car because my insurance doesn’t cover rental cars. They called me to update me on different findings and went to my insurance making the whole process seamless. And the best part aside from my car looking brand new is how fast the quality work was, I was able to pick my car up just three days later and they even cleaned the inside. Great company I will be recommending to everyone I know!!!
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January 2024 by Darlene Sandoval
Best in the county! Our go to for all autobody services, always.
