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January 2024 by Jennifer Ares
Popped in for an oil change with my car and my daughter’s car. Very busy but staff was amazing! Quick service, extremely friendly staff! James was super personable along with everyone else on shift this afternoon. Thank you guys!
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December 2023 by Gail Dierdorff
Totally professional, easy as can be, and fairly priced. No nonsense, no fuss, in and out in no time. Recommended.
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November 2023 by Ray Miramontes
Please be aware that if they damage your vehicle, they won't pay. The staff are great, it’s the area manager that refused to pay for the damage and only offered to pay for a filter. They caused $1700 in damages per the dealership who stated all this on the invoice and I showed them the damage. I was out of town when it happened and when I returned back to town I had the dealership fix the damages. Per the dealership who told me that who ever did my last oil change installed the drain plug wrong and I had oil everywhere. When you use your vehicle for work, you get it fixed as soon as possible. Per the area manager, why said that why should he believe what the dealership says. I guess everyone who works at his shop are fully licensed machanics. The staff were polite and did what they were trained to do. I just wished the one who installed the plug was more careful because it was a $1700 lesson that I learned the hard way and I will never go back.It’s amazing that your response is that this issue was resolved. No, it was not resolved because the only damage that you were willing to pay for was a new filter. I provided all documents and you took photos and you only wanted to pay for a filter and not the damage caused by your shop. Everyone should be aware that if damage is done by this shop, you will be responsible for the repairs and I hope you have the money to pay for it.Services: Air & cabin filter replacement
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October 2023 by Mike Oppedyk
Great service at Valvoline today. Came in at 12:15 and was out at 12:24(!) Feeling like I was in a Formula 1 pitstop! A whole team came walking out when I drove in. This was the 4th time that I used your service and will definitely come back.
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October 2023 by Luis Parra
This place takes so long. Bad experience!There is no communication between staff and customer. Needs like the bell to notify when there is customers, or someone to greet them, instead of having them wait 40min. Without knowing what is going on.
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October 2023 by Scott N.
I have been there 3 or 4 times, always great service until today.During their inspection service, they removed my cabin filter, showed me how dirty it was, and asked if I wanted it replaced. I agreed and then he came back and said they didnt have any in stock! He said he would clean it the best he could by hand and put it back in my car. He then said I could go to Auto Zone, buy one myself, return there and they would install it for a $10 fee!!Really?Upon completion of services, I asked for a Veterans discount. The last 3 times Ive been there, the staff noticed my California Veterans license plate and told me they would be applying the veterans discount. Today when I asked, he said how would he know I was a veteran. I told him it was on my license plate and he said what would he see there? I said that I am a veteran. He then asked, "do you have any proof"?I then showed him my military ID.Nice treatment for vets.Management please address this treatment
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September 2023 by Jana F.
I came by for the first time today and was helped by Michael. He was super helpful, friendly, knowledgeable, and kind, making my experience extremely enjoyable. He talked to me throughout my service, explaining the process, asking questions, and making small talk about my day and stuff. I will be a returning customer for sure because of this very nice encounter. Just though I should tell you that Michael deserves recognition and a raise!
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September 2023 by Dae D.
Now I love Valvoline and usually my experience here is top tier . However this time .... Not so much . I got my filter changed full synthetic oil change and a oil treatment . I waited just under an hour waiting for one car which I understood due to the additional services they offer at the end . My oil changed went fast and my tech who was talking to me was kind . BUT as soon as I left my car started making a horrible sound . I turned around to go all to have to wait an additional 30 minutes to get it looked at. The first question they ask me is if I hit something ?! WHAT I just pulled off 30 seconds ago ! I paid 200 in services, there wasn't a way to just fix the issue where I wouldn't have to get back in line for your errors . I'm now late to my appointment due to whoever was under my car not doing what was suppose to be done properly. I tip nice and always give goodies when I come so I am disappointed to say the least . I may give them another try due to usual great service . Time will tell. .
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September 2023 by Jose Sanchez
Quick and convenient, they do a good job. I recommend them for regular oil changes
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August 2023 by Stan K.
If you want to wait 1 hour or more to be seen by someone then this the place to come for a oil change. Management needs to do something about this.
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August 2023 by Natalia Rivera
Always quick and friendly service from Valvoline! Despite the fact that they were short staffed I was only there waiting for 10 minutes for service and 20 for the service itself. Will keep coming back.
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August 2023 by Hector Tejeda
Michael H. I want to thank you for great quality care. He was patient, understanding, and I trusted his input on services needed.I always found it difficult to trust establishments, but working with Michael has restored my faith. I will definitely be bringing my vehicles to Vavoline from now on, thanks to Michael.
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July 2023 by Dee T.
Update I went to Valvoline on July 6th to show them my car, the lady said oh I see the damage. They had me come into the store and come to the office. I go into the office and they show me a video that had been edited, the lady said to me oh we watched it the day before so there was plenty of time to edit the video. She said to me did you call to make a complaint and I said no. So when they damage a vehicle they probably clean the videos up before a customer makes a complaint. There was a lady who was working on the back tire and I am quite sure she dropped the tire scratched my car and put a dent in it. I left Valvoline at about 4:41 p.m. and arrived at the other tire shop at 5:09 p.m. to get the tire patched and this is when I notice the damage to my car. The lady who showed me the video tried to say it probably happened at the other tire shop, but they patch my front tire only the damage is on my back door on the passenger side. Please check your vehicle before leaving this shop because they know how to cover up the damage. I will take my complaint to court.
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July 2023 by Shauna Hoffman
I've had service done at this location several times. They always are very friendly and helpful. There's usually not a long wait. If I pull up to the driveway and see a lot of cars waiting I just come back another time. They are conveniently located so it's never been a big deal. I'm usually in and out within 30 minutes. It's great!
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June 2023 by Courtney P.
This is my go-to for oil changes and routine servicing. Michael has helped me on multiple occasions and is always very friendly and helpful. Definitely recommend this spot for quick service, always in and out within about 15 minutes!