January 2021 by Anita Solis
I was able to find some great t-shirts for Christmas gifts.
July 2020 by Project infinity Gaming Nikki Thi Duong
Good place my daughter love's they're stuff
June 2020 by Nikki Thi Duong
Good place my daughter love's they're stuff
June 2020 by Nikki Duong
Good place my daughter love's they're stuff
December 2019 by Cliff
This store has the kinds of things my younger family members like. It makes it easy to find them clothing items in one place. The employees have always been very helpful and knowledgeable.
October 2019 by Tom Baker
Horrible customer service. No one acknowledges you or helps you when you ask for assistance. The styles are not very good anymore as well.
March 2019 by Patricia Gillespie
Always plenty of friendly staff, kids always find something they like.
November 2018 by L H
the manager zac at the Redlands Tillys is so unknowledgeable , rude and unprofessional . I’m so disappointing with the Redlands Tillys. I will ever shop there again .
October 2018 by jonathan salaiz
Walked in...i got looks but not a single smile, hello, or what are you lookin for today? Boooooooo
February 2018 by Jonathan Escobar
Do yourself a favor and buy your clothes from somewhere else, this place is full of crooks! I purchased a few items from the Tilly's website and found that the items did not fit, therefore the moat convenient way to return the items was to do it in my local store, but little did I know that was going to be a mistake. When I got up to the counter, the cashier let me know that all sales were final on "red tag" items and that she would only be able to give me store credit, not a refund to my original credit card. I let her know that I was never told doing the ordering process that the item was considered "final sale," or that the item would only be eligible for store credit return only. The girl proceeded to tell me that I indeed received a notification and that she would need to get a manager to authorize the return. I spoke with the manager a few seconds later and was told the same exact thing. I proceeded to tell her that the website never disclosed the return warning when I was going through the purchase process, but all I got was a comment back about how their website acts funny sometimes and may not always disclose the return warning. After that comment, the manager left and told the cashier that I was going to keep the items instead. I find it amazing that it's gotten to this point that stores are holding your money hostage, even when you bring back perfectly brand new merchandise with their tags still attached.
March 2017 by Dan Freeman
Staff is helpful, but sold me shoes that didn't last 3 months and offered no help or remedy. The soles on the shoes wore unevenly. Similar shoes I bought at other stores usually last a lot longer.
November 2016 by Christina Hernandez
busy but helpful staff. Had to wait for a sales clerk
August 2016 by Jack Rivera
Very helpful
August 2016 by Alisa Davies
Twice now, I have received poor customer service at the Tilly's in Redlands. Both times I was told I needed to find another person who could help me. The most recent time was when I was in the store on Aug. 4th 2016, when an employee named Josh actually asked me if I needed any help and when I told him I was interested in the shoes, he told me to go find another employee because he really couldn't leave his area. I understand being busy, but at other stores at least they find someone for you, so that they know you are taken care of. Why offer help at all? I was holding a few hundred dollars worth of clothing and decided to just leave it and walk out. Luckily I've been able to find the same brand of clothing on Amazon. Tilly's needs to train their employees better in customer service. My kids like the clothing, but I don't want to shop in a store that doesn't value its customers.
