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December 2023 by Mahnoor Cheema
I did not have a good experience at all. I got there at 1:30pm and they supposed to close at 6pm I wanted to get shampoos and make my hair cut appointment. They didn’t open the door even tho I saw the workers working in there. That’s not how you treat your customers.
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December 2023 by D S
Salon is closed. Showed up for an appointment which was confirmed multiple times. Stood outside in the dark. Salon is closed down. No one answered phone or text. Website is not taking any more bookings now but took a deposit from me 2 weeks ago and no one is working there. Zero stars.
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October 2023 by Kristi Licera
Best cut I’ve had in a long time. I’ll be back!I got lucky and was able to get a last-minute booking with Katie, the salon owner. I was greeted by Belle at the front desk. She did my wash and was super gentle and friendly. Katie is a master stylist and her experience shows. Since I don’t normally style my hair, she showed me what the cut would look like with my natural hair, which no one has done for me before. Then she styled it (pictured) and it looked awesome. I’m rocking day two hair today and it still looks great.The products used in the salon are PETA- approved and smell so good! Thanks for a great experience and stellar haircut!
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October 2023 by Citrus
Very relaxing salon, beautiful building. Never disappointed in my haircuts. I have shorter hair so idk what its like for past shoulder length hair.
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October 2023 by Carolin Poni
Just wanted to stop by and leave a 5 star review because it was my first time going to this salon, and it truly exceeded my expectations. I had the Brazilian Blowout done by Rosa, and she truly gave me the BEST brazilian blowout I've ever had. I've had it done many times, in various salons and various stylists, and Rosa has by far been the best one yet. She's been the best stylist I've had in a long time. She's smart, honest, and is very good at what she does. She didn't cut any corners, she paid attention to detail, and was a good listener, which are important qualities for a stylist that I don't often find. I will definitely be coming back to her for my hair needs! Thank you Rosa and Level 10 Salon for the great experience!
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October 2023 by Monica VanDeventer
I got my hair done by Tiffany today, and she was excellent. I highly recommend her. I went in just to get a trim and to get rid of my split ends. She suggested that I got it styled a bit better with some layers, which I ended up loving. Will definitely be back.Services: Bang trim
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October 2023 by Susana Duran
I went in for color, cut, and Brazilian Blowout with Rosa and I absolutely loved everything about my experience and my hair. It was my first time at the salon and first time with Rosa and I was not disappointed. The salon has a great look to it. Rosa is super nice and funny. Anyone who’s done a Brazilian knows it’s a loooooong process, and I was there for four hours (which is normal for me, I have a lot of hair). Rosa was a trooper throughout, keeping up the conversation but just worked away at my hair until every section was done right. My color, cut, and Brazilian were awesome, my hair was exactly the way I wanted it. I’m a middle aged mom of two - no joke, right after my hair appt I went to the grocery store and got carded for alcohol LOL. I never get carded anymore, Rosa is magic. I will definitely be coming back.
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September 2023 by Kristina Baryshnikova
The worst experience ever/are you ready to come 3 times to the salon to fix your hair?I came to make my hair lighter before vacation so I booked highlights (I had highlights from before, sandy color) Rosa was my stylist. My hair came out yellowish in the front, and later at home I saw dark spots in the forehead which made me look like a cheetah. On the next day Rosa applied tone and my hair came out silversh. So I left the salon hearing that I have to wash my hair several times and it will look better. As nobody was at the reception that day, I took a contact with them later. They don't have a refund policy and so they invited me to come by again, which would be the 3rd time. Unacceptable! Unprofessional to admit the error.Save your money and time! Find a worthwhile salon
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June 2023 by caleb Fontouraa
If you are a male or are looking to get a shorter haircut, do not even think about going here. Rosa cut my hair and it did not go well. Be sure you walk into the salon knowing exactly what you want. Showing a picture won’t suffice, know that every little decision WILL be up to you. I suggest that you take yourself to a salon that has experience with cutting men’s hair.Service: Haircut
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April 2023 by Rachel Petit
First time visiting this place and got a haircut for me and my husband. Katie was absolutely wonderful and did an amazing job! Everyone was so nice and welcoming. I will absolutely be going back! Thank you Katie so much!!Edit: I have now been back a month later to get my hair dyed from jet black to a fun copper/ginger red. Katie and her wonderful assistant Tiff did a beautiful job!! I literally cannot thank them enough for their talent and time they put into fixing my hair! I've had this black in my hair for three years and they were able to save my hair, and it's still very healthy! Absolutely hands down one of my new favorite places in the Redlands and highly recommend. They are so professional and make you feel very welcomed in their space ?❤️
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April 2023 by K. H.
Jamee was awesome! She took the time to listen to what I wanted and asked specific questions, then walked me through the steps of her process so I could understand what she was doing. The whole place is very clean and comfortable. Will definitely return!Service: Haircut
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March 2023 by Bert Hixon
Worked with Katie, who was assisted by Desi, and I have never had a more enjoyable salon experience. I was making big changes and they were open and upfront about the choices we were making. They talked through outcomes and proposed alternatives without making me feel obligated to choose a certain one. They were so chill and so fun to spend the time with, I will always recommend.Services: Perms
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March 2023 by Gigi Gagnon
Nikki was amazing! Such a fun personality and she did a beautiful job on my hair. I wanted to go dark brown fromMy previous highlighted hair. She took her time and didn’t rush through the process. I am very happy with the outcome! I definitely recommend coming toThis salonServices: Hair coloring
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March 2023 by Megan Jewett
As a fellow business owner in downtown Redlands, I appreciate the experience that Level 10 gives to its customers. I was able to easily book my appointment online. I had Kai as my hairdresser and she did a phenomenal job on my haircut. I have long and really thick hair so it's easy for stylists to get "lost" in it. She made my layers gorgeous and she took the time to blow it out (and it took some time!). The energy in the salon was positive and everyone I spoke with was really friendly. They also carry cruelty-free products you can purchase if love what they use on your hair. I highly recommend them!Service: Haircut
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February 2023 by Nancy Carolina Morales
Jamee is so sweet and absolutely amazing.I have waist length hair and she took the time to make sure my pink haired vision came true. I also have a fresh ear piercing and she made sure she was cautious to not hit hit. Overall she is amazing , definitely recommend her .Service: Hair coloring
