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April 2024 by Brandon Rodarte
Mike was very helpful, we rented a unit but needed an upgrade and he was able to help with our needs. He was super friendly
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April 2024 by Louis Fernandez
Michael was great in handling my account. Much appreciated.
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March 2024 by Akshay Kumar
The manager Alley was extremely rude and condescending when I asked why I was being charged for the whole month when we discussed prorating the second month. So far I haven’t gotten my refund or any invoice of what I was charged. Also she’s creepy over the phone when she can recognize customers from the tone of their voice and know when they came in what exactly it is that they said and she’s extremely sure of herself.I wonder how they have so many positive reviews speaking to customers like that.
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March 2024 by desi Interian
Very detailed information, courteous and very patient.
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March 2024 by Curly Joe
GREAT CUSTOMER SERVICEVERY KNOWLEDGEABLE
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March 2024 by Mercedes Lee
Mike was very helpful!
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March 2024 by Valeri Sartoresi
Very friendly staff. Safe area with decent pricing for storage unit.
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February 2024 by Anthony Bonilla
Staff was very helpful and patient, and explained everything well.
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February 2024 by Sheryl Anderson
Was so very fortunate to have Mike assist me with my storage needs. He was very thorough. Explained everything in detail. Gave me a tour of the property, set up my lock for me and showed me how to operate it. It’s not your typical lock.lol. Thanks so much Mike. You were a pleasure to deal with. Super friendly and again very knowledgeable. .
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February 2024 by Kiwon Park
Very easy move in/move out process. Also easy get in contact with the office, the whole process was very pleasant and smooth. Mike was very helpful with answering the questions! Storage area is also very clean and well maintained.
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January 2024 by Adriana Aragon
We rent from extra space & had to downsize to a smaller unit! mike was extremely helpful with helping us transfer he took the time to show us a smaller unit and recommendations on what size unit we would require or consider! thank you mike!
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December 2023 by Jeffrey M
I spoke to Mike on the phone about a storage unit. Informed me about the promotion they had. When I showed up to the office there was no surprises in the price like at most other places. Great customer service. Thanks Mike!
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December 2023 by Gary Weisberg
Mike the acting on-site manager was friendly and helpful. The rental process was a breeze. Though one might not typically think about rating an experience with a self-storage facility, these guys are really good. I especially like the fact that you can access the locked gate through the extra-storage app. Good job! Very convenient.
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December 2023 by Janet Linares
Signed lease and moved in belongings today. Mike was very helpful and explained everything I needed to know. Second time renting storage space here. Definitely recommend to friends and family ?
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November 2023 by Chuck Pomeroy
Extra storage in Redlands is a nice, safe, clean storage facility. The employees at this location are fantastic. I was looking forward to storing my classic car there for a couple of years. Unfortunately corporate kept raising my rates, I believe 3 times in 1 year so I had to find another place to store my car.Like said earlier the people there at Redlands are outstanding, and your valuables will be safe, but only think of Extra Storage as a short term solution because they will continually raise your rates.
